TOMTOP Reviews

“ please be made aware that no actions at all have been taken or are going to be taken regarding order problems been caused by themselves the final outcome will be that all persona who have been affected will be left 100% out of pocket unless the respective banks have been contacted in order to raise a charge-back against them for the full amount of the purchase plus the delivery charges ”

“ guarantees will not be honored this is another issue that many consumers are facing,they will ask for all types of videos of the fault and for the product to be repaired locally logically this will need to be payed out of the purchaser pocket raising the products cost which could be of a significant amount of money and also depending whether or not if it can be repaired(that is one part of the scam)and the other part of the scam is that they claim to give the money back if the product is sent back at the purchasers cost to China where they know that in many cases the delivery cost costs more than what the product actually costs and could prove to be prohibitive but neither the product or delivery costs are refunded back so they've stayed with the product and the whole payment(which is the cost of the product plus the delivery cost)this means 0 refund ”

“ A consumer who purchases products, in reality should be entitled to a full refund including delivery costs should things go wrong with the purchase,however this is not executed(meaning that it is not processed through their portal to be returned back to the customer's bank account) so the refund will never ever be received at all ”

“ consumers have a right to a full refund including delivery costs should things go wrong with their orders,however this is not the case for the simple reason that they are not acting upon it ”

“ no returns and no refunds without any exceptions,also postal service delivery takes ages to arrive please beware ”

“ they DO NOT SELL WHAT THEY ARE ADVERTISING ON THEIR WEBSITE,ALSO THEY OFFER FREE DELIVERY WHICH IS ALSO ANOTHER LIE,I STRONGLY URGE ALL CUSTOMERS NOT TO GO NEAR THEIR WEBSITE,AND NOT TO ENTER THEIR PAYMENT DETAILS,NOT RECOMMENDED AT ALL ”

“ The stuff they sell is ok and delivery wasn't bad bearing in mind it was sent overseas. ”

“ I ordered something from TOMTOP. Over 3 weeks ago the total amount was taken from my account. When we tried to contact TOMTOP about the delivery date they said they don’t have our order. They never sent us a confirmation number or an order number. I have turned this over to my bank. Do your homework before you order anything on line. Wish I had. ”

“ Will take your money right away 45 days later no item fake delivery tracker scammers ”

“ Their US delivery is slow due to Covid 19. ”