TOMTOP Reviews

Name: TOMTOP
Rating: 1.05

1.1 Rating 501 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“consumers rights non existent in Mainland China”

Helpful Report

Posted 17 hours ago

“all the risk goes to the purchaser”

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Posted 4 days ago

“serious potential dangers ahead”

Helpful Report

Posted 5 days ago

“going downhill really fast”

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Posted 1 week ago

“terms/conditions non existent”

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Posted 2 weeks ago

“nothing/null never ever exists”

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Posted 2 weeks ago

“danger/do nothing if any problems arise/left on your own”

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Posted 2 weeks ago

“they sell material that does not comply to international rules and regulations”

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Posted 3 weeks ago

“use at your own risk”

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Posted 1 month ago

“very bad/very nasty surprises are going to be expected”

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Posted 1 month ago

“misrepresented stuff/wrong pics shown”

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Posted 1 month ago

“fobbing off their clientele with money”

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Posted 1 month ago

“clearly a misrepresentation of the stuff that they are putting up for sale”

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Posted 2 months ago

“no longer safe for purchasers”

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Posted 2 months ago

“shambolic&shady practices”

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Posted 2 months ago

“not good at all at resolving problems&issues,diabolical at it's very best”

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Posted 3 months ago

“truly misleading in every single way not what it is supposed to be”

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Posted 4 months ago

“lies&cheats”

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Posted 4 months ago

“problematic not safe to proceed”

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Posted 4 months ago

“refunds/returns do not even exist”

Helpful Report

Posted 5 months ago

TOMTOP is rated 1.1 based on 501 reviews