TOMTOP Reviews

Name: TOMTOP
Rating: 1.05

1.1 Rating 490 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 490 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how TOMTOP made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fobbing off their clientele with money”

Helpful Report

Posted 6 days ago

“clearly a misrepresentation of the stuff that they are putting up for sale”

Helpful Report

Posted 2 weeks ago

“no longer safe for purchasers”

Helpful Report

Posted 4 weeks ago

“shambolic&shady practices”

Helpful Report

Posted 1 month ago

“not good at all at resolving problems&issues,diabolical at it's very best”

Helpful Report

Posted 1 month ago

“truly misleading in every single way not what it is supposed to be”

Helpful Report

Posted 2 months ago

“lies&cheats”

Helpful Report

Posted 3 months ago

“problematic not safe to proceed”

Helpful Report

Posted 3 months ago

“refunds/returns do not even exist”

Helpful Report

Posted 3 months ago

“whoever places an order will be having a terrible and horrible experience”

Helpful Report

Posted 3 months ago

“fobbing off people after causing inconveniences and problems”

Helpful Report

Posted 3 months ago

“apologies with no true meaning and empty words just to shut up mouths”

Helpful Report

Posted 3 months ago

“Just a word of warning for all:not what is going to be expected”

Helpful Report

Posted 4 months ago

“outcome will always be 0 refund”

Helpful Report

Posted 4 months ago

“The purchaser waits for resolution,however always favoring seller”

Helpful Report

Posted 4 months ago

“0,nothing will never ever be resolved to someone's satisfaction,satisfaction is not guaranteed”

Helpful Report

Posted 4 months ago

“not in good hands”

Helpful Report

Posted 4 months ago

“run by cowboys everything is counterfeit/fake”

Helpful Report

Posted 5 months ago

“international laws prohibit the sale of fakes and counterfeits(these products should not be sold outside of Mainland China)because also may cause fires or health hazards putting others at risk,not also forgetting that no quality control checks are carried out on these products before shipment”

Helpful Report

Posted 5 months ago

“The goods offered are not as described on website”

Helpful Report

Posted 5 months ago

TOMTOP is rated 1.1 based on 490 reviews