TOMTOP Reviews

Name: TOMTOP
Rating: 1.05

1.1 Rating 426 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

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Metrics

1.1

Based on 426 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 6th January 2024

Shiho

TOMTOP 1 star review on 24th December 2021

SherriMC

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they do whatever they please with buyers”

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Posted 22 hours ago

“beware if you have a problem with a product or the seller the platform will not back you up”

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Posted 1 week ago

“simple money grabbers and nothing else”

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Posted 1 week ago

“All the persons behind "their so called" helping services are people with 2 faces”

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Posted 3 weeks ago

“no assistance will be offered at all if any problems arise”

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Posted 4 weeks ago

“not trustworthy & very unreliable”

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Posted 4 weeks ago

“avoid never have what is shown on their website”

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Posted 1 month ago

“run away as fast as you can from them not worth the hassle”

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Posted 1 month ago

“buying from them could bring very serious consequences as their products cannot be sent outside mainland china and also do not conform international specifications,products which could cause a hazard or even a big fire,products with defects on them lastly without valid warranties so in case of any troubles nothing could be done for repairs locally”