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TOMTOP Reviews
1.0
Rating
521
Reviews
1
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of reviewers recommend
TOMTOP
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"I ordered a Smartmi Bidet Seat, expecting a brand-new product, but what I received was clearly used, unhygienic, scratched, and the wrong version (I ordered the upgraded version). It\u2019s shocking that they would send out what appears to be returned items as new!\r\n\r\nDespite providing clear evidence of the issue, their support team refuses to replace the product or offer a refund. It seems like they have no interest in resolving the problem.\r\n\r\nThis doesn\u2019t seem like an isolated incident either \u2013 just check the 1-star reviews. It looks like they\u2019re running a recurring scam, so I strongly advise anyone to stay far away from this shop. Don\u2019t waste your money or your time here!"
Anonymous
"I ordered a Smartmi Bidet Seat, expecting a brand-new product, but what I received was clearly used, unhygienic, scratched, and the wrong version (I ordered the upgraded version). It\u2019s shocking that they would send out what appears to be returned items as new!\r\n\r\nDespite providing clear evidence of the issue, their support team refuses to replace the product or offer a refund. It seems like they have no interest in resolving the problem.\r\n\r\nThis doesn\u2019t seem like an isolated incident either \u2013 just check the 1-star reviews. It looks like they\u2019re running a recurring scam, so I strongly advise anyone to stay far away from this shop. Don\u2019t waste your money or your time here!"
Anonymous
"I ordered a Smartmi Bidet Seat, expecting a brand-new product, but what I received was clearly used, unhygienic, scratched, and the wrong version (I ordered the upgraded version). It\u2019s shocking that they would send out what appears to be returned items as new!\r\n\r\nDespite providing clear evidence of the issue, their support team refuses to replace the product or offer a refund. It seems like they have no interest in resolving the problem.\r\n\r\nThis doesn\u2019t seem like an isolated incident either \u2013 just check the 1-star reviews. It looks like they\u2019re running a recurring scam, so I strongly advise anyone to stay far away from this shop. Don\u2019t waste your money or your time here!"
Anonymous
"I ordered a Smartmi Bidet Seat, expecting a brand-new product, but what I received was clearly used, unhygienic, scratched, and the wrong version (I ordered the upgraded version). It\u2019s shocking that they would send out what appears to be returned items as new!\r\n\r\nDespite providing clear evidence of the issue, their support team refuses to replace the product or offer a refund. It seems like they have no interest in resolving the problem.\r\n\r\nThis doesn\u2019t seem like an isolated incident either \u2013 just check the 1-star reviews. It looks like they\u2019re running a recurring scam, so I strongly advise anyone to stay far away from this shop. Don\u2019t waste your money or your time here!"
Anonymous
"Bought a LANPWR 100AH \u200b\u200bLiFe battery. On arrival the battery was ok 87%, after a few days without use 29%, completely defective a day later! \r\nCustomer service emailed and immediate response BUT...\r\nWe will submit it to our technical department, email back within 48 hours, ..........within 24 hours,..... make a video....., too bad we can't open your video, ..... create the video in a different file type,.......\r\n\r\nscammers, no guarantee, WORTHLESS"
Anonymous
"Bought a LANPWR 100AH \u200b\u200bLiFe battery. On arrival the battery was ok 87%, after a few days without use 29%, completely defective a day later! \r\nCustomer service emailed and immediate response BUT...\r\nWe will submit it to our technical department, email back within 48 hours, ..........within 24 hours,..... make a video....., too bad we can't open your video, ..... create the video in a different file type,.......\r\n\r\nscammers, no guarantee, WORTHLESS"
Anonymous
"Bought a LANPWR 100AH \u200b\u200bLiFe battery. On arrival the battery was ok 87%, after a few days without use 29%, completely defective a day later! \r\nCustomer service emailed and immediate response BUT...\r\nWe will submit it to our technical department, email back within 48 hours, ..........within 24 hours,..... make a video....., too bad we can't open your video, ..... create the video in a different file type,.......\r\n\r\nscammers, no guarantee, WORTHLESS"
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01/01/2019
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carelessness/negligence at the time of having to issue full refunds/no emotions or sympathies
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Posted 1 week ago
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The buyer's protection is null
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Posted 2 weeks ago
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very negative experiences are certainly going to be expected
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Posted 3 weeks ago
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All types of errors are never rectified/these are not so called human errors
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Posted 1 month ago
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very poor communications if none
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Posted 1 month ago
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“
learn the hardest way: only pretending to help but extremely hard to deal with
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Posted 2 months ago
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logistical complexities caused by wrong fulfillment of orders from the warehouse
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Posted 2 months ago
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“
major flaws all round
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Posted 2 months ago
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do not expect human attendances
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Posted 3 months ago
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All of the attempts of contacts are fruitless
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Posted 3 months ago
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“
All the inquiries will simply go unnoticed
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Posted 4 months ago
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“
responses which are all fulfilled with empty words which do not described the problems encountered
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Posted 5 months ago
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“
going from one problem to another with no solutions given
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Posted 5 months ago
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“
cowboy company all full of promises&lies
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Posted 5 months ago
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better to avoid them not worth the hassle and risk
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Posted 7 months ago
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“
endless lies prefabricated promises
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Posted 7 months ago
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“
excuse after excuse
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Posted 7 months ago
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“
The only type of service available is lip service(by word of mouth)
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Posted 7 months ago
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no real humans, only artificial intelligence(robotic) intelligence only available
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Posted 7 months ago
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they won't surprise you,regrettable experience is going to be guaranteed
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Posted 8 months ago
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TOMTOP
is rated
1.0
based on
521
reviews
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