TOMTOP Reviews

Name: TOMTOP
Rating: 1.05

1.1 Rating 501 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

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“only causing far too many problems with no solutions”

Helpful Report

Posted 11 months ago

“bunch of careless people who only want money and that is it”

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Posted 11 months ago

“dirty filthy scammers leaving everybody stranded 100% out of pocket”

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Posted 1 year ago

“NO TYPE of service protection offered for buyers at all,this service unfortunately only applies to sellers which off course are most commonly known as the scammers”

Helpful Report

Posted 1 year ago

“Bought a LANPWR 100AH LiFe battery. On arrival the battery was ok 87%, after a few days without use 29%, completely defective a day later! Customer service emailed and immediate response BUT... We will submit it to our technical department, email back within 48 hours, ..........within 24 hours,..... make a video....., too bad we can't open your video, ..... create the video in a different file type,....... scammers, no guarantee, WORTHLESS”

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Posted 1 year ago

“all infected with scammers”

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Posted 1 year ago

“danger of theft and fraud”

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Posted 1 year ago

“unsafe for use so please be extremely careful when ordering things since they will send WHATEVER THEY PLEASE AND NOT WHAT HAS BEEN ORDERED SINCE WHAT HAS BEEN ORDERED IS NEVER IN STOCK IN THE FIRST PLACE”

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Posted 1 year ago

“not to anybody's liking”

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Posted 1 year ago

“ignorance at it's very best”

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Posted 1 year ago

“worthless attention”

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Posted 1 year ago

“protect only their sellers not their buyers cheating business”

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Posted 1 year ago

“buyers/purchasers for them never come first”

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Posted 1 year ago

“not care at all about their buyers only supporting their sellers”

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Posted 1 year ago

“not recommended no real support available at all”

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Posted 1 year ago

“they do whatever they please with buyers”

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Posted 1 year ago

“beware if you have a problem with a product or the seller the platform will not back you up”

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Posted 1 year ago

“simple money grabbers and nothing else”

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Posted 1 year ago

“All the persons behind "their so called" helping services are people with 2 faces”

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Posted 1 year ago

“no assistance will be offered at all if any problems arise”

Helpful Report

Posted 1 year ago

TOMTOP is rated 1.1 based on 501 reviews