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TOMTOP Reviews
1.0
Rating
531
Reviews
1
%
of reviewers recommend
TOMTOP
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"I ordered a Smartmi Bidet Seat, expecting a brand-new product, but what I received was clearly used, unhygienic, scratched, and the wrong version (I ordered the upgraded version). It\u2019s shocking that they would send out what appears to be returned items as new!\r\n\r\nDespite providing clear evidence of the issue, their support team refuses to replace the product or offer a refund. It seems like they have no interest in resolving the problem.\r\n\r\nThis doesn\u2019t seem like an isolated incident either \u2013 just check the 1-star reviews. It looks like they\u2019re running a recurring scam, so I strongly advise anyone to stay far away from this shop. Don\u2019t waste your money or your time here!"
Anonymous
"I ordered a Smartmi Bidet Seat, expecting a brand-new product, but what I received was clearly used, unhygienic, scratched, and the wrong version (I ordered the upgraded version). It\u2019s shocking that they would send out what appears to be returned items as new!\r\n\r\nDespite providing clear evidence of the issue, their support team refuses to replace the product or offer a refund. It seems like they have no interest in resolving the problem.\r\n\r\nThis doesn\u2019t seem like an isolated incident either \u2013 just check the 1-star reviews. It looks like they\u2019re running a recurring scam, so I strongly advise anyone to stay far away from this shop. Don\u2019t waste your money or your time here!"
Anonymous
"I ordered a Smartmi Bidet Seat, expecting a brand-new product, but what I received was clearly used, unhygienic, scratched, and the wrong version (I ordered the upgraded version). It\u2019s shocking that they would send out what appears to be returned items as new!\r\n\r\nDespite providing clear evidence of the issue, their support team refuses to replace the product or offer a refund. It seems like they have no interest in resolving the problem.\r\n\r\nThis doesn\u2019t seem like an isolated incident either \u2013 just check the 1-star reviews. It looks like they\u2019re running a recurring scam, so I strongly advise anyone to stay far away from this shop. Don\u2019t waste your money or your time here!"
Anonymous
"I ordered a Smartmi Bidet Seat, expecting a brand-new product, but what I received was clearly used, unhygienic, scratched, and the wrong version (I ordered the upgraded version). It\u2019s shocking that they would send out what appears to be returned items as new!\r\n\r\nDespite providing clear evidence of the issue, their support team refuses to replace the product or offer a refund. It seems like they have no interest in resolving the problem.\r\n\r\nThis doesn\u2019t seem like an isolated incident either \u2013 just check the 1-star reviews. It looks like they\u2019re running a recurring scam, so I strongly advise anyone to stay far away from this shop. Don\u2019t waste your money or your time here!"
Anonymous
"Bought a LANPWR 100AH \u200b\u200bLiFe battery. On arrival the battery was ok 87%, after a few days without use 29%, completely defective a day later! \r\nCustomer service emailed and immediate response BUT...\r\nWe will submit it to our technical department, email back within 48 hours, ..........within 24 hours,..... make a video....., too bad we can't open your video, ..... create the video in a different file type,.......\r\n\r\nscammers, no guarantee, WORTHLESS"
Anonymous
"Bought a LANPWR 100AH \u200b\u200bLiFe battery. On arrival the battery was ok 87%, after a few days without use 29%, completely defective a day later! \r\nCustomer service emailed and immediate response BUT...\r\nWe will submit it to our technical department, email back within 48 hours, ..........within 24 hours,..... make a video....., too bad we can't open your video, ..... create the video in a different file type,.......\r\n\r\nscammers, no guarantee, WORTHLESS"
Anonymous
"Bought a LANPWR 100AH \u200b\u200bLiFe battery. On arrival the battery was ok 87%, after a few days without use 29%, completely defective a day later! \r\nCustomer service emailed and immediate response BUT...\r\nWe will submit it to our technical department, email back within 48 hours, ..........within 24 hours,..... make a video....., too bad we can't open your video, ..... create the video in a different file type,.......\r\n\r\nscammers, no guarantee, WORTHLESS"
Anonymous
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//
01/01/2019
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“
clienteles for them have just been numbers
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Posted 13 hours ago
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“
It was a site that was managed by staff in their days who had got absolutely no regard whatsoever for their clientele
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Posted 4 days ago
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“
the word "care"for them does not really exist at all
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Posted 1 month ago
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“
letting everybody down
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Posted 1 month ago
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“
stuff/stock has never arrived
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Posted 1 month ago
Anonymous
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“
totally unavailable attention
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Posted 1 month ago
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“
stranded customer's with their orders way too far they have gone
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Posted 1 month ago
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“
no remorse shown towards all of their clienteles
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Posted 2 months ago
Anonymous
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“
service quality is a zero percent
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Posted 3 months ago
Anonymous
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“
Platform operators are never at hand when needed
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Posted 4 months ago
Anonymous
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“
carelessness/negligence at the time of having to issue full refunds/no emotions or sympathies
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Posted 5 months ago
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“
The buyer's protection is null
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Posted 5 months ago
Anonymous
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“
very negative experiences are certainly going to be expected
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Posted 5 months ago
Anonymous
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“
All types of errors are never rectified/these are not so called human errors
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Posted 6 months ago
Anonymous
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“
very poor communications if none
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Posted 6 months ago
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“
learn the hardest way: only pretending to help but extremely hard to deal with
”
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Posted 7 months ago
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“
logistical complexities caused by wrong fulfillment of orders from the warehouse
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Posted 7 months ago
Anonymous
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“
major flaws all round
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Posted 7 months ago
Anonymous
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“
do not expect human attendances
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Posted 7 months ago
Anonymous
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“
All of the attempts of contacts are fruitless
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Posted 8 months ago
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TOMTOP
is rated
1.0
based on
531
reviews
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