TOMTOP Reviews

Name: TOMTOP
Rating: 1.05

1.1 Rating 501 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the only thing that they really want is the hard earned cash that is it nothing else the other thing is that they are not selling what has been advertised on their portal thing which is called false advertising”

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Posted 9 months ago

“complete disaster”

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Posted 9 months ago

“nothing at all will be delivered correctly”

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Posted 10 months ago

“posting to the buyer whatever they please instead of posting what has been paid for”

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Posted 10 months ago

“terrible to 0 attention expected”

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Posted 10 months ago

“nothing sold is going to be as described”

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Posted 10 months ago

“they do not care at all about their buyers their buyers for them mean nothing”

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Posted 10 months ago

“all that they truly want is for the buyers to go away and give up”

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Posted 10 months ago

“everything is 0 without no recourse”

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Posted 11 months ago

“just a word of warning not what is going to be expected”

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Posted 11 months ago

“danger ahead do not proceed”

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Posted 11 months ago

“if you want to order cheap junk then their website is the one for you”

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Posted 11 months ago

“I have bought a tablet last week and it doesn't charge. I sent them a lot of emails, fotos even videos but they didn't give my money back.I will never buy from them again.”

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Posted 11 months ago

“not worth the time not worth the hassle do not recommend to deal with”

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Posted 11 months ago

“webpage all full and infected with 100% con artists”

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Posted 11 months ago

“delay tactics used to buy time until the refund time frame expires until the buyer eventually gives up and goes away”

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Posted 11 months ago

“awful poor quality products sold with no returns and no refund”

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Posted 11 months ago

“everything is a complete disaster”

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Posted 11 months ago

“non-existent aid terrible after sales assistance”

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Posted 11 months ago

“only causing far too many problems with no solutions”

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Posted 11 months ago

TOMTOP is rated 1.1 based on 501 reviews