“international laws prohibit the sale of fakes and counterfeits(these products should not be sold outside of Mainland China)because also may cause fires or health hazards putting others at risk,not also forgetting that no quality control checks are carried out on these products before shipment”
“I ordered ONE item, and tomtop.com delivered TWO items.
Now they are demanding that I pay the shipping costs to return one of the items.
Completely unprofessional!
Take the time to check multiple review sites, and you'll understand. I wish I had done that before placing my order.
Not only do I have to go to the post office and return the item that tomtop.com sent by mistake, but they also want me to pay the postage for the return.
The responses you get from "Yeri" & "Faye" are completely absurd; they don't read what you're writing and just follow pre-written templates that are completely unrelated to what happened.
A prime example of incredibly poor customer support.
I will never order here again and urge others to think twice before placing an order with them.
/Lars”
“people need to know who they are buying from,it is a marketplace all full and infected with scammers just waiting to get hold of the hard earned cash and not deliver what has been really paid for but something entirely different in case of any complaints no refund”