Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.83

4.8 Rating 3,504 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 1st May 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lamp was really nice. Definitely will order again.”

Helpful Report

Posted 1 month ago

“Honey and Baklava all top quality just like the meat. Regularly order Fillet Mignon from here and it is top quality all the time”

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Posted 1 month ago

“The meet chops (Lamb and Beef) and the chicken fillets (boneless) as well as the steak and ribs were all amazing. My comment is on the minced meet that it needs to be less fatty. Chicken liver is a no go item! I strongly recommend them and will definitely order again.”

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Posted 1 month ago

“Meat is very different to the quality of halal meat in supermarkets, you can really taste and feel the difference in texture. It’s also packaged well and delivered to your door so it’s a win win.”

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Posted 1 month ago

“Nice customer service and delivery”

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Posted 1 month ago

“Good quality halal meat to your door. I had a problem with my order once and rang the customer service and it was sorted instantly.”

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Posted 1 month ago

“Good quality meats. Had no issues so far. Website is fairly easy to use too, so no hesitation in ordering from Saffron Alley”

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Posted 1 month ago

“Always getting my meat regularly on saffron alley. Great quality produce.”

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Posted 1 month ago

“Goood …… ..”

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Posted 1 month ago

“Very good quality meat and poultry”

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Posted 1 month ago

“Excellent one”

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Posted 1 month ago

“"I’ve ordered from Saffeon Alley multiple times and I’m consistently impressed. While there was an issue with my first order due to a courier mishap—where the order didn’t get delivered on time and arrived the next day, which I unfortunately had to dispose of—the excellent customer service quickly responded and made things right. The quality of the meats and poultry is top-notch, always well-packaged, and I appreciate that everything is hormone and antibiotic-free. I’ll definitely continue shopping here and highly recommend it to others!"”

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Posted 1 month ago

“The quality and selection of things is very good”

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Posted 1 month ago

“It’s good, clean and fresh except the rump I ordered last time.”

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Posted 1 month ago

“Truely impressed not only with the quality of their products, which is far superior to any Halal retailers that I have experienced, order arrived within time and very well packed. Moreover their customer service is truely professional, responding quickly and courteously to my questions. They genuinely value their customers. 10/10 for quality and experience.”

Helpful Report

Posted 1 month ago

Dear Sajid, We appreciate you taking the time to share your feedback with us. Your continued support and kind remarks about the quality of our meats are greatly valued. It’s always a pleasure to serve you. That said, we’re truly sorry for any inconvenience caused regarding the cutting instructions not being followed as requested. We understand how important it is to have your specific preferences met. To resolve this issue, we’ve sent a detailed resolution to your email. This outlines the measures we’re taking to ensure your cutting instructions are carefully followed in the future. Please take a moment to review the email at your convenience. If you have further questions or need additional support, we’re here to assist. Your feedback is incredibly important to us and plays a key role in helping us enhance our service. We’re committed to ensuring that such issues don’t recur and to delivering a consistently positive experience for you. Thank you for giving us the opportunity to address your concerns. We look forward to continuing to serve you and meeting your expectations moving forward. Kind regards Saffron Alley Team

Posted 1 month ago

“The delivery was quick and all the meat was really fresh and tasty,therefore I had to freeze most of the meat as soon as it has arrived as the date of expiration was close to date of the meat arriving thank you!”

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Posted 1 month ago

“Quality steaks first time trying porterhouse it was amazing delicious definitely be trying another one soon 👍👍”

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Posted 1 month ago

“As always top quality meat never disappoints will be ordering again soon!”

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Posted 1 month ago

“Delicious chicken and beer great service and delivery”

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Posted 1 month ago

“Good quality items and a prompt delivery. Also, very competitive pricing.”

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Posted 1 month ago

Saffron Alley is rated 4.8 based on 3,504 reviews