Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.83

4.8 Rating 3,490 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 1st May 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a steak starter pack and was very happy to receive it on time and that too packed so perfectly. The meat was juicy and tender and steaks turned out pretty good after watching few videos. The quality of meat was amazing and I will definitely be ordering very soon as hubby and kids love beef steaks. It’s very convenient to order and can arrive on your designated day which is a plus point.”

Helpful Report

Posted 1 month ago

“Top quality bones which make the perfect stock and so reasonably priced! Quick delivery - highly recommended.”

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Posted 1 month ago

“Not good quality, chicken was not clean and wasn’t in proper steaks as described.”

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Posted 1 month ago

Dear Wafaa, We are truly sorry to hear about your experience and sincerely apologise for any inconvenience caused. At Saffron Alley, we take immense pride in the quality of our products, and it’s disheartening to know that we did not meet your expectations this time. To address this matter, we have already sent you a detailed resolution via email, outlining the steps we are taking to make things right. Please rest assured that we are committed to ensuring this does not happen again. Your feedback is invaluable to us, as it allows us to improve and better serve our customers. If there’s anything further we can do for you, please don’t hesitate to reach out to our team directly. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Kind regards Saffron Alley Team

Posted 1 month ago

“Love that you can get smaller packs of 500g rather than 1kg packs, great service as always”

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Posted 1 month ago

“I’ve been ordering regularly now from Saffron Alley and have been pleased with the quality of the products, the delivery and the way it is clearly packaged. The website is easy to use and makes ordering a breeze. Thank you.”

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Posted 1 month ago

“Been ordering my meats from SA and it never dissapoints.”

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Posted 1 month ago

“Lamp was really nice. Definitely will order again.”

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Posted 1 month ago

“Honey and Baklava all top quality just like the meat. Regularly order Fillet Mignon from here and it is top quality all the time”

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Posted 1 month ago

“The meet chops (Lamb and Beef) and the chicken fillets (boneless) as well as the steak and ribs were all amazing. My comment is on the minced meet that it needs to be less fatty. Chicken liver is a no go item! I strongly recommend them and will definitely order again.”

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Posted 1 month ago

“Meat is very different to the quality of halal meat in supermarkets, you can really taste and feel the difference in texture. It’s also packaged well and delivered to your door so it’s a win win.”

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Posted 1 month ago

“Nice customer service and delivery”

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Posted 1 month ago

“Good quality halal meat to your door. I had a problem with my order once and rang the customer service and it was sorted instantly.”

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Posted 1 month ago

“Good quality meats. Had no issues so far. Website is fairly easy to use too, so no hesitation in ordering from Saffron Alley”

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Posted 1 month ago

“Always getting my meat regularly on saffron alley. Great quality produce.”

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Posted 1 month ago

“Goood …… ..”

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Posted 1 month ago

“Very good quality meat and poultry”

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Posted 1 month ago

“Excellent one”

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Posted 1 month ago

“"I’ve ordered from Saffeon Alley multiple times and I’m consistently impressed. While there was an issue with my first order due to a courier mishap—where the order didn’t get delivered on time and arrived the next day, which I unfortunately had to dispose of—the excellent customer service quickly responded and made things right. The quality of the meats and poultry is top-notch, always well-packaged, and I appreciate that everything is hormone and antibiotic-free. I’ll definitely continue shopping here and highly recommend it to others!"”

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Posted 1 month ago

“The quality and selection of things is very good”

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Posted 1 month ago

“It’s good, clean and fresh except the rump I ordered last time.”

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Posted 1 month ago

Saffron Alley is rated 4.8 based on 3,490 reviews