“Worst auction house going IMHO
1) Incompetence: put the wrong item / lot in our box of purchases.
2) Bad attitude: insisted we had to return the wrong item to them to get ours, at our cost / time / effort (we live far away) and, when we arrived at 9:40, the really miserable staff member refused to deal with us until 10:00 but then dealt with someone else (a friend).
3) bad valuations: acid tested a "solid silver" bangle we bought and it was nickel alloy.
4) spammers: they keep adding us to their email mailing list despite the fact we never subscribed in the first place, unsubscribed and complained.
Negligence and bad attitude combined. There are plenty of better auction houses to buy IMHO from so we will not be bidding here ever again (am sure many others avoid based on what has been said and the zero swearing tolerance sign on the wall which more than implies there are many unhappy customers). For sellers, this is bad news, as you likely will not get as much as you could / should. For buyers; unless you like bad attitudes and descriptions, you may want to buy elsewhere.”
