totes ISOTONER Reviews

Name: totes ISOTONER
Address: Totes (uk) Ltd, Eastman HouseRadford CrescentBillericayEssex, Billericay
Rating: 1.80

1.8 Rating 5 Reviews

20 %

of reviewers recommend totes ISOTONER

Company Reviews

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Phone:

01277 636802

Email:

sales@totes.co.uk

Location:

Totes (uk) Ltd, Eastman HouseRadford CrescentBillericayEssex
Billericay
CM12 0DN

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Anonymous

Anonymous // 01/01/2019

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“Isotoner is a VERY difficult company to order directly from. Once you place an order with them, you cannot cancel it, no matter how fast you contact them to do so. Customer service is horrible. There’s no CS phone number readily available, and once you find one, you can call until you are blue in the face and you’ll never reach an actual person…just a recording telling you to e-mail them. Once I received the order that Isotoner wouldn’t cancel, I returned to them it immediately without even opening the package. I had to pay shipping to receive the order, pay more to ship it back to them, and then they kept $10 of my refund, stating that I used their return shipping label, which I did NOT! I ended up finding the same Isotoner gloves on Amazon for $15 with free shipping…no hassles. And the only reason I purchased anything Isotoner was for someone else who asked for those specific gloves. Never again!”

Helpful Report

Posted 2 years ago

“My first pair were bought as a present. I wore them for a year and loved them. But the pair I just bought are definitely made of inferior material. Although they look the same, the soles are too malleable, have too much give and no support. I am very disappointed and would not recommend.”

Helpful Report

Posted 4 years ago

“DO NOT ORDER from this company! They never returned postal charges since 2 months, always finding excuses and lying! TERRIBLE quality as well, the soles are paper thin after 2 months of wearing! Save your money!”

Helpful Report

Posted 4 years ago

“Beware of small print Had to pay for delivery when l returned a pair of slippers that were not suitable for my 91 year old mother !!”

Helpful Report

Posted 5 years ago

“Good service delivered on time. Lovely slippers, just what I wanted.”

Helpful Report

Posted 8 years ago

totes ISOTONER is rated 1.8 based on 5 reviews