TouchBistro Reviews

4.3 Rating 115 Reviews
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Happiness Grade
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About TouchBistro:

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier.

Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money.

By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.

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Customer Service - Good

94.74%
Industry Average
We love the amazing customer service! For the limited issues we have had in the last almost 3 years with TouchBistro, every one was addressed quickly and easily. Thank you!
posted 4 years ago - Jodi
Our venue has been using TouchBistro for the past five years as our POS system. We have never had a serious problem with the software, even when asking a lot of it on a very busy night. New employees have been able to learn it quickly and find it intuitive and simple to navigate. Any issues have been worked through quickly with altheir very responsive customer service team.
posted 4 years ago - Dawson
Our Toronto Hapa Izakaya location was one of TouchBistro's earliest clients and it felt like we were growing together. When it came to replace our old Micros POS in Vancouver, it was a no-brainer to switch to TB. Not only has service and function been top notch, but I'm proud to support a company that started off in Canada.
posted 4 years ago - Justin
I have a table service restaurant within 90+ seats.
posted 4 years ago - Roland
Not to mention that their customer service and personal relationships we've developed with the team, throughout the years, have helped us tremendously.
posted 4 years ago - Larry
I’m satisfied with the service I get. It works ok for my business.
posted 4 years ago - Karim
user friendly software. Easy to learn and operate. Best customer service.
posted 4 years ago - Anonymous
Lastly, we have had very few interruptions of service since we got it about 3 years ago.
posted 4 years ago - David
We are so happy with Touch Bistro - the system was simple to set up. It is easy for new team members to learn and program. We really like the cloud reporting so that we are always in touch with our restaurant even when we are not there. Service has been excellent - any issues have been quickly resolved!
posted 4 years ago - Anonymous
TouchBistro has allowed us to offer seamless service to our customers. Our servers love how easy it is to split bills and accommodate large tables. The updates are great and extremely easy to execute. We can't say enough how much we love TouchBistro!
posted 4 years ago - Trevor