Login
Start Free Trial Are you a business? Click Here

Tower Reviews

4.2 Rating 5,757 Reviews
C
Happiness Grade
C

Customer Service - Average

64.12%
Industry Average
I’ve not had any reason to talk to customer service. The price was rather high. Overall it’s fine except that it’s like a slow cooker.
posted 2 months ago - R C
thank you for an excellent service.
posted 3 months ago - J
I ordered an item from Tower vast range but unfortunately I processed the purchase in error. I contacted customer service straight away and was amazed that Joseph in customer service service contacted me the following day and resolved my problem. I have now received my goods but just wanted to say what brilliant service Joseph gave as I thought it would take ages. Thanks Joseph
posted 3 months ago - B Holbrook
I purchased a 'new', to me THANK YOU Great Customer Service as always TOFSCordless Steam Iron from TOFS, just this morning. It will make a massive impact to my life. And I can't wait to get 'stuck' in!! Em
posted 4 months ago - E Trueman
Informed customer service that I owned a Tower air fryer that had been recalled. Within 48 hours they sent me a new one. Fantastic customer service!!!
posted 6 months ago - A
I chose to have a replacement airfryer due to a product recall. Excellent service provided by Tower, new fryer arrived within days. I would be more than happy to buy any Tower products in future.
posted 6 months ago - A
Very fast delivery, helpful customer service, very happy with price, return and refund absolutely stunning, very happy with this item
posted 6 months ago - Mr G Cook
Very thrusting and transparent brand. Alerted and Replaced faulty fryer within a week. Excellent customer service.
posted 7 months ago - A
Well done Tower terrific service replaced faulty Air Fryer within 36 hours of reporting it. Many thanks W Brooks ( Norwich£
posted 7 months ago - W Brooks
Great service from Sophie at Tower new aifryer arrived very promptly after my old one had packed up
posted 7 months ago - A Collier