Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,811 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Capacity, design and value for money…. And it cooked my dinner just the way I like it plus it’s not messy at all .”

Helpful Report

Posted 1 day ago

“Eady to use. The request for feedback doesn't ask what makes me unhappy. Why is that ? The beep to alert the user to shake is FAR TOO QUIET. It means the user had to stay in the kitchen to be able to hear it. Needs fixing.”

Helpful Report

Posted 1 day ago

“Used twice and error E2 already on , load of rubbish no wonder they are selling cheap”

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Posted 3 days ago

“The base of this iron is far too light, its needs to be much heavier. When I pick the iron up it often brings the base with it. Apart from that it’s fine. Would I buy it again - probably not.”

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Posted 6 days ago

“Handle hard to use does go down is a problem when you have arthritis”

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Posted 1 week ago

“The left hand basket operates at a much lower temperature than the right hand basket. The cooking control options are not illuminated enough, it's a struggle to see them.”

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Posted 1 week ago

“Used twice and stopped working very poor”

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Posted 1 week ago

“Excellent performance”

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Posted 1 week ago

“The rounded body of the knife somehow makes it more difficult to hold than the old square style ones but the major issue is how short the electric cable is ! This makes it hazardous to use .”

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Posted 2 weeks ago

“Very good awsome”

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Posted 2 weeks ago

“I am new in the UK 🇬🇧 I just bought the Microwave 20 leters Yesterday”

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Posted 2 weeks ago

“DEMORA MUITO TEMPO PARA AQUECER O ÓLEO. E O MANUAL DE INSTRUÇÕES É UM POUCO FRACO. Escrevo desde Angola”

Helpful Report

Posted 3 weeks ago

“It doesn't make me busy since April last year this airfryer as been replaced due to fault with my previous on so it was a recall by the company. And I am disappointed with the product. Still not safe to use, due to coating on the elements plate/grill come of so it rust and not safe to used 😕”

Helpful Report

Posted 3 weeks ago

“Purchased this a couple of weeks ago for my 82 year old brother. After needing a couple of tutorials, he has mastered using it, and is happy with his food.”

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Posted 3 weeks ago

“VERY DISAPPOINTED THE LIGHT INSIDE , ONLY PURCHASED 9 DAYS AGO”

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Posted 3 weeks ago

“Kettle arrived but spout was completely broken/ smashed. So not happy it was delivered like this and not packaged in a better way.”

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Posted 4 weeks ago

“Very nicely with Tower T17176 8L airfryer and thanks for fast delivery and the airfryer look nice fit in small kitchen and cooking so well. Impressive.”

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Posted 4 weeks ago

“Very happy with my Tower Air Fryer. Im so glad I bought the 7.2 single draw as I can cook just about anything I need. A full chicken came out crispy skin and moist meat. For £50 I cant go wrong. Love it. ♥️”

Helpful Report

Posted 4 weeks ago

“Is it normal for a kettle to smell of plastic ? I’ve boiled the water several times before having a cup of tea, still smells. The first cuppa tasted of plastic. Never known it before. Will be returning to Amazon. Shame because it’s a nice kettle but rather offputting”

Helpful Report

Posted 1 month ago

“Well I must say I thought it might be a bit of a gimmick appliance, but I am pleasantly surprised it worked great and quickly. I would definitely recommend it for boiling eggs. I haven’t tried the other methods but if it works the same then definitely buy one”

Helpful Report

Posted 1 month ago

Tower is rated 4.2 based on 5,811 reviews