Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,757 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very plzed would definitely recommend”

Helpful Report

Posted 2 hours ago

“Absolutely superb , heats up in an instance . Clothes and items are crease free .”

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Posted 6 hours ago

“2700w lockable steam generator iron, I never had a steam generator iron that drips water as much this one and on the box states anti-drip… poor item, don’t buy!!!”

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Posted 5 days ago

“To test it, I used on T shurts and casual tops that had been washed and were dry. Perfect for items that you don't want "flat", just decreased. The T's took a full a tank, but to my surprise we're totally decreased. Will be perfect for travel, which is I think its intent.”

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Posted 5 days ago

“All the rose gold on the kettle and toaster wears off, only had it 12 months , i also had the microwave, cannisters,mug tree, kitchen roll holder and sensor bin so it did cost me around £358.00.”

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Posted 5 days ago

“Happy with product, NOT happy with customer service. Ordered next day delivery, took 2 days to delivery. Complained to C S but no reply.”

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Posted 6 days ago

“It doesn’t work. Don’t start at all. I’m returning it”

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Posted 6 days ago

“Superb product. Easy to use.”

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Posted 1 week ago

“This is my second Tower Air Fryer Absolutely love it. Only fault is I with the Icons were a little bigger as I have get up close when programing.”

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Posted 1 week ago

“Very easy to use and it made lovely chips”

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Posted 1 week ago

“What a great versatile iron,does a great job of my jeans and sweat shirts haven't tried it on my cotton shirts yet but hopefully get the same outcome.”

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Posted 1 week ago

“I'm very upset because my air fryer t17125 was delivered without the crisper plate and they are not even available for purchase on the indicated (or any other) website.”

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Posted 1 week ago

“Just bought air fryer T17104 Vizion glass seals both leek when washing with hot water , 3rd one 1st Manufacturer recal 2nd. Flacking Teflon should have gone for a better make.”

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Posted 1 week ago

“I’ve bought Tower’s new Pure Steam Infinity Xpress iron. Very happy with the product! not only lightweight and effortless to press and steam clothes, I also used it for allergy reducing cleaning. Its powerful steam output is ideal for mattresses/fabrics where dust mites hide. Works wonders 💯👍 5 stars”

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Posted 1 week ago

“Two air friers two failures not good,bought twin one thats digital and not easy to get it working.”

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Posted 2 weeks ago

“Space saving, energy saving a good investment”

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Posted 2 weeks ago

“Here’s a shorter, clean version you can post: --- **★★★★☆ (4/5)** I recently received a replacement 7.5L Digital Air Fryer with Vision Viewing Window under warranty, and the process was smooth and hassle-free. The new unit works well and feels solid. The viewing window is a great feature — I can check on food without opening the basket and losing heat. The 7.5L capacity is perfect for family-sized portions, and the digital controls are simple to use. it cooks evenly and does the job well. Happy with the replacement and would recommend it for anyone who wants a large, easy-to-monitor air fryer.”

Helpful Report

Posted 2 weeks ago

“had a tower slow cooker delivered only a1.5 litre but what a wonderful kitchen device, I'd never used one before and was surprised by the simplicity of how to use it. Not only does it deliver great food it saves time and energy. it takes up very little space and is perfect for those who love well cooked food , stews soups the list is endless, on cold winter days . very pleased wish I'd bought one years ago”

Helpful Report

Posted 2 weeks ago

“T11003 Bread maker. Nice looking machine, good price - if it worked. Made four loaves using three recipes: Basic Bread Program 1, Whole wheat program 3, Wholemeal Bread recipe 1 twice. All results the same; Collapsed during bake with density of a brick! Recipes in booklet followed to the letter, although the instructions take a scattergun approach to measurement systems. Will return to Currys forthwith.”

Tower 1 star review on 7th February 2026

Helpful Report

Posted 2 weeks ago

“Just had Calvetto Microwave for a week and seems to be working fine. Nice looking equipment. However I would have preferred a better light during cooking and a light to come on when door open for easier cleaning in view of the dark interior.”

Helpful Report

Posted 2 weeks ago

Tower is rated 4.2 based on 5,757 reviews