Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,757 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tower T17001, 1500W. Very pleased on how it looks and easy to use but when cooking chips I dried them off before putting them in but noticed steam coming from all round the lid.”

Helpful Report

Posted 2 weeks ago

“Worst air fryer ever. Bought the dual stack in september. Times are longer than stated food nearest the elements are usually burnt or raw. Waste of money. Doesnt cook as stated.”

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Posted 2 weeks ago

“Loved 4tray Buffet server & plate warmer I purchase two for myself and two for gifts . Kept the food really hot , how did I manage without this , excellent product and I bought in sale which was great as I saved lots of. Def recommend .”

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Posted 2 weeks ago

“An accident waiting to happen! The iron itself is good and does everything a steam iron should. However the flexible cable needs to be aligned in its groove every time the iron is stood on its end. This doesn’t always happen, which means the iron will fall over ( and burn wherever it lands!) . Bad design!”

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Posted 2 weeks ago

“Tower made me happy with the style, colour, shape and sound of the machine.”

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Posted 3 weeks ago

“Portable and efficient”

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Posted 3 weeks ago

“I bought my tower air fryer under one year ago, while the product was turned on I pulled the drawer open and the handle snapped off, your review process will not let me attach photos of the broken handle”

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Posted 3 weeks ago

“Going on price this excellent for the price”

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Posted 3 weeks ago

“Nice slick design, family happy with the space”

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Posted 3 weeks ago

“The Tower is very simple to use and very quiet compared with my old air fryer. Great value for money too. I will be recommending one to my friends who are interedted in buying an air fryer.”

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Posted 3 weeks ago

“First air fryer bought .fantastic does more than expected great value for money would highly recomend”

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Posted 3 weeks ago

“Great quality. Lovely colours. Worth the money”

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Posted 3 weeks ago

“I bought a 6.5L slow cooker for a bargain, ive tried curry, stews and cassaroles and its great coming in from work and just sitting down with meal already cooked, i love it”

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Posted 4 weeks ago

“Love the design of this kettle, so easy to use, and a good range of colours.”

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Posted 4 weeks ago

“This was a replacement air fryer provided under the 3 year warranty and I would like to praise the customer service team for a very quick and thorough response with my concerns, from initial contact to delivery of a new unit was 3 days including a week end. I would particularly like to praise Elle for her work with me on this Highly Recommended”

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Posted 4 weeks ago

“The TOWER ceraglide steam generator iron makes light work of the heaviest ironing jobs. Good control of stream bursts and a large tank. And all at a fraction of the cost others are charging.”

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Posted 1 month ago

“The egg cooker was unexpectedly brilliant. I have only used it for boiling/steaming, but bang on the money I was going to say “worth every penny” but we won it, so it was free”

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Posted 1 month ago

“So disappointed, with the egg cooker, I did exactly as the instructions said and the plastic tray melted on the hotplate . I filled cup to medium . Tip onto hotplate. Timer turned off byt only after it melted the plastic. Now in the bin. Your download photo does not work”