Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,863 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with our new Tower kettle. Looks and works beautifully.”

Helpful Report

Posted 1 month ago

“Works very well thanks”

Helpful Report

Posted 1 month ago

“wicked and wild well versatile what a iron so pleased the steam is awesome crease buster would recommend Junior sharpe 👌”

Helpful Report

Posted 1 month ago

“Like the size for our kitchen and 2 people”

Helpful Report

Posted 1 month ago

“The iron does not work well when used cordless will not do 1 item and have to keep attached to the base”

Helpful Report

Posted 1 month ago

“Amazing toastys :)”

Helpful Report

Posted 1 month ago

“The Tower stopped working after 8 months and very little use.”

Helpful Report

Posted 1 month ago

“So far so good. I have to say that I don’t need to spray the clothing with water first, this steam iron does it all for me. Even with linen.”

Helpful Report

Posted 1 month ago

“I brought a kettle that lasted 1 year and 6 months. Unfortunately, I forgot to complete the extended warranty. So, no replacement, but they did offer a discount if I brought a new one. However, it was cheaper on Amazon with no postage charge.”

Helpful Report

Posted 1 month ago

“Bought it this morning, just plugged it in horrendous noise, returning it”

Helpful Report

Posted 1 month ago

“Concerned that I paid for next day delivery when purchasing on the Monday and it was delivered on Thursday, apart from that it arrived well packaged and is just what we wanted”

Helpful Report

Posted 1 month ago

“Well it arrived on time but the lid was shattered , I couldn't believe it the box had a dent in it if that was anything to do with it ..im replacing the lid with my old tower one , which the gander has broken from yes of use , just entering to tower do replacement lids .”

Helpful Report

Posted 1 month ago

“I bought tower air fryer in 13 of April, in june it stopped to work. I took to back in b&m because I bought from them, I lost my receipt I have other receipt because first I bought small one then same day I exchange it. And they did not give me my money back or exchange it I have three years manufacturing guarantee”

Helpful Report

Posted 1 month ago

“A navy, + Rose gold microwave, it’s gorgeous!.”

Helpful Report

Posted 1 month ago

“Absolutely love this slow cooker for all the meals I do it it Absolutely amazing”

Helpful Report

Posted 1 month ago

“I incredible material nice space really useful and unique product.”

Helpful Report

Posted 2 months ago

“Product looks unhygienic, even after cleaning they are marks. Which makes it unfit for use.”

Helpful Report

Posted 2 months ago

“Tower Dual Basket Air Fryer (Model: T17138, 10.4L), which appears to be faulty. From the first use, the air fryer has been making an unusually loud noise and shakes excessively when switched on. The vibration is severe enough to make me concerned that there may be a manufacturing fault or an issue with the internal components. This is not the level of noise or movement I would expect from a new appliance.”

Helpful Report

Posted 2 months ago

“Even if I wanted to, I can't give less than 5 stars. Is heating up fast and it cooks food quicker than my old air fryer. So for my it's a massive improvement. Plates sit tight inside and because rubber dumpers are so tight as well I sometimes raise the plate up.”

Helpful Report

Posted 2 months ago

“Yes .. very, thank you But you sent me 2 of them ? Shall I return the other one .. if so how ? Regards”

Helpful Report

Posted 2 months ago

Tower is rated 4.1 based on 5,863 reviews