Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,757 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very plzed would definitely recommend”

Helpful Report

Posted 4 hours ago

“Absolutely superb , heats up in an instance . Clothes and items are crease free .”

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Posted 7 hours ago

“To test it, I used on T shurts and casual tops that had been washed and were dry. Perfect for items that you don't want "flat", just decreased. The T's took a full a tank, but to my surprise we're totally decreased. Will be perfect for travel, which is I think its intent.”

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Posted 5 days ago

“Happy with product, NOT happy with customer service. Ordered next day delivery, took 2 days to delivery. Complained to C S but no reply.”

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Posted 6 days ago

“Superb product. Easy to use.”

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Posted 1 week ago

“This is my second Tower Air Fryer Absolutely love it. Only fault is I with the Icons were a little bigger as I have get up close when programing.”

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Posted 1 week ago

“Very easy to use and it made lovely chips”

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Posted 1 week ago

“What a great versatile iron,does a great job of my jeans and sweat shirts haven't tried it on my cotton shirts yet but hopefully get the same outcome.”

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Posted 1 week ago

“I’ve bought Tower’s new Pure Steam Infinity Xpress iron. Very happy with the product! not only lightweight and effortless to press and steam clothes, I also used it for allergy reducing cleaning. Its powerful steam output is ideal for mattresses/fabrics where dust mites hide. Works wonders 💯👍 5 stars”

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Posted 1 week ago

“Space saving, energy saving a good investment”

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Posted 2 weeks ago

“Here’s a shorter, clean version you can post: --- **★★★★☆ (4/5)** I recently received a replacement 7.5L Digital Air Fryer with Vision Viewing Window under warranty, and the process was smooth and hassle-free. The new unit works well and feels solid. The viewing window is a great feature — I can check on food without opening the basket and losing heat. The 7.5L capacity is perfect for family-sized portions, and the digital controls are simple to use. it cooks evenly and does the job well. Happy with the replacement and would recommend it for anyone who wants a large, easy-to-monitor air fryer.”

Helpful Report

Posted 2 weeks ago

“had a tower slow cooker delivered only a1.5 litre but what a wonderful kitchen device, I'd never used one before and was surprised by the simplicity of how to use it. Not only does it deliver great food it saves time and energy. it takes up very little space and is perfect for those who love well cooked food , stews soups the list is endless, on cold winter days . very pleased wish I'd bought one years ago”

Helpful Report

Posted 2 weeks ago

“Loved 4tray Buffet server & plate warmer I purchase two for myself and two for gifts . Kept the food really hot , how did I manage without this , excellent product and I bought in sale which was great as I saved lots of. Def recommend .”

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Posted 2 weeks ago

“Portable and efficient”

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Posted 3 weeks ago

“Going on price this excellent for the price”

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Posted 3 weeks ago

“Nice slick design, family happy with the space”

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Posted 3 weeks ago

“The Tower is very simple to use and very quiet compared with my old air fryer. Great value for money too. I will be recommending one to my friends who are interedted in buying an air fryer.”

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Posted 3 weeks ago

“First air fryer bought .fantastic does more than expected great value for money would highly recomend”

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Posted 3 weeks ago

“Great quality. Lovely colours. Worth the money”

Helpful Report

Posted 3 weeks ago

“I bought a 6.5L slow cooker for a bargain, ive tried curry, stews and cassaroles and its great coming in from work and just sitting down with meal already cooked, i love it”

Helpful Report

Posted 4 weeks ago

Tower is rated 4.2 based on 5,757 reviews