Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,882 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a coffee filter T13001. This is my 2nd, bought the 1st 2017 & broke the jug ☹️. Missed it so much I couldn’t wait for new jug so bought another. The very best coffee filter machine out there. Hot, clear coffee as good as any barister produces. No drips, stays warm on the plate. Easy to clean. I use paper filters in the mesh but you absolutely don’t have to. 1 flat scoop per 250ml cup gives the flavour/strength I want but you work out what suits you. Also have T17127 air fryer. Works a treat, easy to clean. Can’t recommend the filter highly enough. Love my coffee as coffee, don’t want it messed about so if that’s you, get one ❤️”

Helpful Report

Posted 7 months ago

“Good quality product valve for money”

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Posted 7 months ago

“Just opened the box looks very nice.”

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Posted 8 months ago

“Very easy to use My adult daughter with learning disabilities can easily use and make very deep filled toasties,it’s so easy to clean just wipe,cools down pretty fast to well worth the money,10/10 from me”

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Posted 8 months ago

“Very plzed would definitely recommend”

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Posted 8 months ago

“Absolutely superb , heats up in an instance . Clothes and items are crease free .”

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Posted 8 months ago

“To test it, I used on T shurts and casual tops that had been washed and were dry. Perfect for items that you don't want "flat", just decreased. The T's took a full a tank, but to my surprise we're totally decreased. Will be perfect for travel, which is I think its intent.”

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Posted 8 months ago

“Happy with product, NOT happy with customer service. Ordered next day delivery, took 2 days to delivery. Complained to C S but no reply.”

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Posted 8 months ago

“Superb product. Easy to use.”

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Posted 8 months ago

“This is my second Tower Air Fryer Absolutely love it. Only fault is I with the Icons were a little bigger as I have get up close when programing.”

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Posted 8 months ago

“Very easy to use and it made lovely chips”

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Posted 8 months ago

“What a great versatile iron,does a great job of my jeans and sweat shirts haven't tried it on my cotton shirts yet but hopefully get the same outcome.”

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Posted 8 months ago

“I’ve bought Tower’s new Pure Steam Infinity Xpress iron. Very happy with the product! not only lightweight and effortless to press and steam clothes, I also used it for allergy reducing cleaning. Its powerful steam output is ideal for mattresses/fabrics where dust mites hide. Works wonders 💯👍 5 stars”

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Posted 8 months ago

“Space saving, energy saving a good investment”

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Posted 8 months ago

“Here’s a shorter, clean version you can post: --- **★★★★☆ (4/5)** I recently received a replacement 7.5L Digital Air Fryer with Vision Viewing Window under warranty, and the process was smooth and hassle-free. The new unit works well and feels solid. The viewing window is a great feature — I can check on food without opening the basket and losing heat. The 7.5L capacity is perfect for family-sized portions, and the digital controls are simple to use. it cooks evenly and does the job well. Happy with the replacement and would recommend it for anyone who wants a large, easy-to-monitor air fryer.”

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Posted 8 months ago

“had a tower slow cooker delivered only a1.5 litre but what a wonderful kitchen device, I'd never used one before and was surprised by the simplicity of how to use it. Not only does it deliver great food it saves time and energy. it takes up very little space and is perfect for those who love well cooked food , stews soups the list is endless, on cold winter days . very pleased wish I'd bought one years ago”

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Posted 8 months ago

“Loved 4tray Buffet server & plate warmer I purchase two for myself and two for gifts . Kept the food really hot , how did I manage without this , excellent product and I bought in sale which was great as I saved lots of. Def recommend .”

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Posted 8 months ago

“Portable and efficient”

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Posted 8 months ago

“Going on price this excellent for the price”

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Posted 8 months ago

“Nice slick design, family happy with the space”

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Posted 8 months ago

Tower is rated 4.1 based on 5,882 reviews