Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,828 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,828 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The egg cooker was unexpectedly brilliant. I have only used it for boiling/steaming, but bang on the money I was going to say “worth every penny” but we won it, so it was free”

Helpful Report

Posted 5 months ago

“Used it once! Easy to understand & delicious soup. Looking forward to experimenting with different flavours.”

Helpful Report

Posted 6 months ago

“Easy to operate and clean. Energy cost is reasonable.”

Helpful Report

Posted 6 months ago

“Tower XPress Pro T17039. Received as a Christmas present and working really well. Has a decent, easy to follow manual too. The Rotisserie is amazing for a small Chicken. I intend to buy the Kebab attachment soon.”

Helpful Report

Posted 6 months ago

“The steam iron is an excellent product. It makes ironing very easy and gets the creases out of a garment with little effort.”

Helpful Report

Posted 6 months ago

“So far so good only had a couple of hours but seems a good iron and well built”

Helpful Report

Posted 6 months ago

“A compact and easy to use mictowave.”

Helpful Report

Posted 6 months ago

“Product really good.. delivery driver must have broken half the plastic handle on lid by transporting but product really good”

Helpful Report

Posted 6 months ago

“Great kettle way better”

Helpful Report

Posted 6 months ago

“Great product and always quality food as a result 👍”

Helpful Report

Posted 6 months ago

“Happy with my towe 4l digital air fryer, cooks everything ive done so far lovely, easy to use great little air fryer”

Helpful Report

Posted 6 months ago

“Perfect buffet servers for my large family party”

Helpful Report

Posted 6 months ago

“First time making homemade soup and i must say im impressed !! Quick and easy , tasty and uses few ingredients . I would recommend this Tower Soup Maker .”

Helpful Report

Posted 6 months ago

“Nice for cooking and help us”

Helpful Report

Posted 6 months ago

“This is absolutely brilliant! Amazing time saver, soups taste great and I would recommend”

Helpful Report

Posted 6 months ago

“Bought the Tower Empire fast boil kettle because it matched my new kitchen and my old kettle dribbled water when pouring. It is a beautiful kettle. Looks good and boils super quickly and most of all , it pours perfectly. Worth paying a bit extra for.”

Helpful Report

Posted 6 months ago

“So easy to use”

Helpful Report

Posted 6 months ago

“What a brilliant piece of kitchen equipment! So easy to use, and the 10 preset menus are a treat.”

Helpful Report

Posted 6 months ago

“Very good quality for the price”

Helpful Report

Posted 6 months ago

Hello Neil Thanks for your 5 star comments and for being such a great customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 6 months ago

“Great air fryer .”

Helpful Report

Posted 6 months ago

Hello Many thanks for your wonderful comments about your great air fryer from Tower. Thanks for your order and for being such a great customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 6 months ago

Tower is rated 4.1 based on 5,828 reviews