Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,811 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product really good.. delivery driver must have broken half the plastic handle on lid by transporting but product really good”

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Posted 4 months ago

“Great kettle way better”

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Posted 4 months ago

“Great product and always quality food as a result 👍”

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Posted 4 months ago

“Happy with my towe 4l digital air fryer, cooks everything ive done so far lovely, easy to use great little air fryer”

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Posted 4 months ago

“Perfect buffet servers for my large family party”

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Posted 4 months ago

“First time making homemade soup and i must say im impressed !! Quick and easy , tasty and uses few ingredients . I would recommend this Tower Soup Maker .”

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Posted 4 months ago

“Nice for cooking and help us”

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Posted 4 months ago

“This is absolutely brilliant! Amazing time saver, soups taste great and I would recommend”

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Posted 5 months ago

“Bought the Tower Empire fast boil kettle because it matched my new kitchen and my old kettle dribbled water when pouring. It is a beautiful kettle. Looks good and boils super quickly and most of all , it pours perfectly. Worth paying a bit extra for.”

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Posted 5 months ago

“So easy to use”

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Posted 5 months ago

“What a brilliant piece of kitchen equipment! So easy to use, and the 10 preset menus are a treat.”

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Posted 5 months ago

“Very good quality for the price”

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Posted 5 months ago

Hello Neil Thanks for your 5 star comments and for being such a great customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 5 months ago

“Great air fryer .”

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Posted 5 months ago

Hello Many thanks for your wonderful comments about your great air fryer from Tower. Thanks for your order and for being such a great customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 5 months ago

“I didn't use it yet its gorgeous looking forward to using x”

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Posted 5 months ago

Hello Elaine Many thanks for taking the time to leave your valuable review about your Tower product. Rest assured our Customer Services Team are always available to help with any enquiry you may have in the future. Keith - Group Customer Services Manager

Posted 5 months ago

“Great for the money and simple to use 2 knobs 1 heat control and the other on and time on. Nice 10/10.”

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Posted 5 months ago

Hello Alex Many thanks for taking the time to leave your 10/10 review for your Tower product. We hope you visit our Tower website again very soon to check out our great range of products. Best wishes Keith - Group Customer Services Manager

Posted 5 months ago

“Love this kettle having different colours is fantastic the blue is perfect.Boils quickly”

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Posted 5 months ago

Hello Christine Many thanks for your kind words and indeed your valuable order for your kettle from Tower. We hope you visit our website again very soon to check out our great range of products. Best wishes Keith - Group Customer Services Manager

Posted 5 months ago

“Excellent love great price”

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Posted 5 months ago

Hello Mark Thanks for your 5 star review about your Tower product. Here at Tower we are proud to provide quality products at affordable prices supported by great customer service. Keith - Group Customer Services Manager

Posted 5 months ago

“Absolutely over the moon with this, love the fact that it heats straight away, haven’t used my oven since”

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Posted 5 months ago

Hello Denise Many thanks for your 5 star comments about your Tower product. Here at Tower we pride ourselves on providing quality products at affordable prices supported by great customer service. Best wishes Keith - Group Customer Services Manager

Posted 5 months ago

“Very pleased with the product.”

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Posted 5 months ago

Hello We were delighted to read your comments about how pleased you were with your Tower product. Kind regards Keith - Group Customer Services Manager

Posted 5 months ago

“Purchased from Tesco stores found your product at a reasonable price. Decided to buy the deep fill toaster. We are really happy this product works well.”

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Posted 5 months ago

Hello To The Smith Family Many thanks for taking the time to leave your wonderful comments about your Deep Fill Toaster. Rest assured our Customer Services Team are always available to help with any enquiry you may have. Keith - Group Customer Services Manager

Posted 5 months ago

Tower is rated 4.2 based on 5,811 reviews