Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,811 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Here’s a shorter, clean version you can post: --- **★★★★☆ (4/5)** I recently received a replacement 7.5L Digital Air Fryer with Vision Viewing Window under warranty, and the process was smooth and hassle-free. The new unit works well and feels solid. The viewing window is a great feature — I can check on food without opening the basket and losing heat. The 7.5L capacity is perfect for family-sized portions, and the digital controls are simple to use. it cooks evenly and does the job well. Happy with the replacement and would recommend it for anyone who wants a large, easy-to-monitor air fryer.”

Helpful Report

Posted 3 months ago

“had a tower slow cooker delivered only a1.5 litre but what a wonderful kitchen device, I'd never used one before and was surprised by the simplicity of how to use it. Not only does it deliver great food it saves time and energy. it takes up very little space and is perfect for those who love well cooked food , stews soups the list is endless, on cold winter days . very pleased wish I'd bought one years ago”

Helpful Report

Posted 3 months ago

“Loved 4tray Buffet server & plate warmer I purchase two for myself and two for gifts . Kept the food really hot , how did I manage without this , excellent product and I bought in sale which was great as I saved lots of. Def recommend .”

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Posted 3 months ago

“Portable and efficient”

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Posted 3 months ago

“Going on price this excellent for the price”

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Posted 3 months ago

“Nice slick design, family happy with the space”

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Posted 3 months ago

“The Tower is very simple to use and very quiet compared with my old air fryer. Great value for money too. I will be recommending one to my friends who are interedted in buying an air fryer.”

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Posted 4 months ago

“First air fryer bought .fantastic does more than expected great value for money would highly recomend”

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Posted 4 months ago

“Great quality. Lovely colours. Worth the money”

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Posted 4 months ago

“I bought a 6.5L slow cooker for a bargain, ive tried curry, stews and cassaroles and its great coming in from work and just sitting down with meal already cooked, i love it”

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Posted 4 months ago

“Love the design of this kettle, so easy to use, and a good range of colours.”

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Posted 4 months ago

“This was a replacement air fryer provided under the 3 year warranty and I would like to praise the customer service team for a very quick and thorough response with my concerns, from initial contact to delivery of a new unit was 3 days including a week end. I would particularly like to praise Elle for her work with me on this Highly Recommended”

Helpful Report

Posted 4 months ago

“The TOWER ceraglide steam generator iron makes light work of the heaviest ironing jobs. Good control of stream bursts and a large tank. And all at a fraction of the cost others are charging.”

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Posted 4 months ago

“The egg cooker was unexpectedly brilliant. I have only used it for boiling/steaming, but bang on the money I was going to say “worth every penny” but we won it, so it was free”

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Posted 4 months ago

“Used it once! Easy to understand & delicious soup. Looking forward to experimenting with different flavours.”

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Posted 4 months ago

“Easy to operate and clean. Energy cost is reasonable.”

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Posted 4 months ago

“Tower XPress Pro T17039. Received as a Christmas present and working really well. Has a decent, easy to follow manual too. The Rotisserie is amazing for a small Chicken. I intend to buy the Kebab attachment soon.”

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Posted 4 months ago

“The steam iron is an excellent product. It makes ironing very easy and gets the creases out of a garment with little effort.”

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Posted 4 months ago

“So far so good only had a couple of hours but seems a good iron and well built”

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Posted 4 months ago

“A compact and easy to use mictowave.”

Helpful Report

Posted 4 months ago

Tower is rated 4.2 based on 5,811 reviews