Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,882 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my Tower Air Fryer. Im so glad I bought the 7.2 single draw as I can cook just about anything I need. A full chicken came out crispy skin and moist meat. For £50 I cant go wrong. Love it. ♥️”

Helpful Report

Posted 5 months ago

“Well I must say I thought it might be a bit of a gimmick appliance, but I am pleasantly surprised it worked great and quickly. I would definitely recommend it for boiling eggs. I haven’t tried the other methods but if it works the same then definitely buy one”

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Posted 6 months ago

“Very happy with it .Love the knobs .Better than the Digital ones has after a while you can see them. And with pressing it all the time .You eventually break the planner”

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Posted 6 months ago

“An excellent product both in looks and proficiency. It is exactly as seen in the picture and is vey competitively priced.”

Helpful Report

Posted 6 months ago

“I bought 2 air fryer from tower.. both are good .. easy to use. And they give us extra warranty. Overall all good.”

Helpful Report

Posted 6 months ago

“Shaw provided excellent service. I was helped promptly, and was given the exact information I needed in a very friendly and professional manner!”

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Posted 6 months ago

“It’s very good”

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Posted 6 months ago

“We wanted an air fryer that was very simple to use and our recent purchase is just that. Two dials - one for temperature and one for time. We got exactly what we wanted with the Tower model T17021 and am exceptionally pleased with it. BRILLIANT”

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Posted 6 months ago

“Very nice work lovely”

Helpful Report

Posted 6 months ago

“I bought as tower VL60 vacuum in December 2025 and are trying to obtain spare filters for this machine The company cannot give me any idea when these will be available They are totally unhelpful as they don’t phone back as promised and are not being helpful in any way I cannot get a refund for this machine as I have been told there is no fault with it. I feel that I have bought a machine for which spares are unavailable so I have wasted my money Be very careful before buying anything from this company. Totally unhelpful and not bothered about customer care”

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Posted 7 months ago

“Happy with the Iron.”

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Posted 7 months ago

“Great iron I like the fact you can use it cordless as well. Very light and a great price”

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Posted 7 months ago

“Had a problem with a tower air fryer I hadn't filled in the warranty correctly but as a Goodwill gesture tower replaced it for me with a more expensive model after a bit of backwards and forwards they bent over backwards to help me very happy indeed highly recommend”

Helpful Report

Posted 7 months ago

“The 6.5 slow cooker I got is amazing made my Sunday roasts even better because of it 5 stars from me”

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Posted 7 months ago

“I bought a multi-function egg cooker. Absolutely great perfect eggs. Wished I'd had bought one before. No steaming up kitchen from boiling water in saucepan, just switches off automatically.”

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Posted 7 months ago

“Best thing since the microwave. (Keeping to heat my wheatbag up.) only got a little one because I'm on my own. Out the catalogue but very reasonably priced.”

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Posted 7 months ago

“What a fab little product why has this been missing from my life! Quick & easy eggs.”

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Posted 7 months ago

“I have had a Towed slow cooker for over 20 years or more ,the only reason I decided to buy a new one was because the outer case was looking its age nothing wrong with the workings just needed a new one ,and Tower was the only one for me .i am one happy customer.”

Helpful Report

Posted 7 months ago

“Very happpy love this little kettle”

Helpful Report

Posted 7 months ago

“Just received our 9ltr air fryer it is a smart looking unit came on time and was well packaged, the price was great as tower are having a sale at the moment,”

Helpful Report

Posted 7 months ago

Tower is rated 4.1 based on 5,882 reviews