Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,757 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the design of this kettle, so easy to use, and a good range of colours.”

Helpful Report

Posted 4 weeks ago

“This was a replacement air fryer provided under the 3 year warranty and I would like to praise the customer service team for a very quick and thorough response with my concerns, from initial contact to delivery of a new unit was 3 days including a week end. I would particularly like to praise Elle for her work with me on this Highly Recommended”

Helpful Report

Posted 4 weeks ago

“The TOWER ceraglide steam generator iron makes light work of the heaviest ironing jobs. Good control of stream bursts and a large tank. And all at a fraction of the cost others are charging.”

Helpful Report

Posted 1 month ago

“The egg cooker was unexpectedly brilliant. I have only used it for boiling/steaming, but bang on the money I was going to say “worth every penny” but we won it, so it was free”

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Posted 1 month ago

“Used it once! Easy to understand & delicious soup. Looking forward to experimenting with different flavours.”

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Posted 1 month ago

“Easy to operate and clean. Energy cost is reasonable.”

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Posted 1 month ago

“Tower XPress Pro T17039. Received as a Christmas present and working really well. Has a decent, easy to follow manual too. The Rotisserie is amazing for a small Chicken. I intend to buy the Kebab attachment soon.”

Helpful Report

Posted 1 month ago

“The steam iron is an excellent product. It makes ironing very easy and gets the creases out of a garment with little effort.”

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Posted 1 month ago

“So far so good only had a couple of hours but seems a good iron and well built”

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Posted 1 month ago

“A compact and easy to use mictowave.”

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Posted 1 month ago

“Product really good.. delivery driver must have broken half the plastic handle on lid by transporting but product really good”

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Posted 1 month ago

“Great kettle way better”

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Posted 1 month ago

“Great product and always quality food as a result 👍”

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Posted 1 month ago

“Happy with my towe 4l digital air fryer, cooks everything ive done so far lovely, easy to use great little air fryer”

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Posted 1 month ago

“Perfect buffet servers for my large family party”

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Posted 1 month ago

“First time making homemade soup and i must say im impressed !! Quick and easy , tasty and uses few ingredients . I would recommend this Tower Soup Maker .”

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Posted 1 month ago

“Nice for cooking and help us”

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Posted 1 month ago

“This is absolutely brilliant! Amazing time saver, soups taste great and I would recommend”

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Posted 1 month ago

“Bought the Tower Empire fast boil kettle because it matched my new kitchen and my old kettle dribbled water when pouring. It is a beautiful kettle. Looks good and boils super quickly and most of all , it pours perfectly. Worth paying a bit extra for.”

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Posted 1 month ago

“So easy to use”

Helpful Report

Posted 1 month ago

Tower is rated 4.2 based on 5,757 reviews