Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,811 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a multi-function egg cooker. Absolutely great perfect eggs. Wished I'd had bought one before. No steaming up kitchen from boiling water in saucepan, just switches off automatically.”

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Posted 2 months ago

“Best thing since the microwave. (Keeping to heat my wheatbag up.) only got a little one because I'm on my own. Out the catalogue but very reasonably priced.”

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Posted 2 months ago

“What a fab little product why has this been missing from my life! Quick & easy eggs.”

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Posted 2 months ago

“I have had a Towed slow cooker for over 20 years or more ,the only reason I decided to buy a new one was because the outer case was looking its age nothing wrong with the workings just needed a new one ,and Tower was the only one for me .i am one happy customer.”

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Posted 2 months ago

“Very happpy love this little kettle”

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Posted 2 months ago

“Just received our 9ltr air fryer it is a smart looking unit came on time and was well packaged, the price was great as tower are having a sale at the moment,”

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Posted 2 months ago

“I have a coffee filter T13001. This is my 2nd, bought the 1st 2017 & broke the jug ☹️. Missed it so much I couldn’t wait for new jug so bought another. The very best coffee filter machine out there. Hot, clear coffee as good as any barister produces. No drips, stays warm on the plate. Easy to clean. I use paper filters in the mesh but you absolutely don’t have to. 1 flat scoop per 250ml cup gives the flavour/strength I want but you work out what suits you. Also have T17127 air fryer. Works a treat, easy to clean. Can’t recommend the filter highly enough. Love my coffee as coffee, don’t want it messed about so if that’s you, get one ❤️”

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Posted 2 months ago

“Good quality product valve for money”

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Posted 2 months ago

“Just opened the box looks very nice.”

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Posted 3 months ago

“Very easy to use My adult daughter with learning disabilities can easily use and make very deep filled toasties,it’s so easy to clean just wipe,cools down pretty fast to well worth the money,10/10 from me”

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Posted 3 months ago

“Very plzed would definitely recommend”

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Posted 3 months ago

“Absolutely superb , heats up in an instance . Clothes and items are crease free .”

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Posted 3 months ago

“To test it, I used on T shurts and casual tops that had been washed and were dry. Perfect for items that you don't want "flat", just decreased. The T's took a full a tank, but to my surprise we're totally decreased. Will be perfect for travel, which is I think its intent.”

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Posted 3 months ago

“Happy with product, NOT happy with customer service. Ordered next day delivery, took 2 days to delivery. Complained to C S but no reply.”

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Posted 3 months ago

“Superb product. Easy to use.”

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Posted 3 months ago

“This is my second Tower Air Fryer Absolutely love it. Only fault is I with the Icons were a little bigger as I have get up close when programing.”

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Posted 3 months ago

“Very easy to use and it made lovely chips”

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Posted 3 months ago

“What a great versatile iron,does a great job of my jeans and sweat shirts haven't tried it on my cotton shirts yet but hopefully get the same outcome.”

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Posted 3 months ago

“I’ve bought Tower’s new Pure Steam Infinity Xpress iron. Very happy with the product! not only lightweight and effortless to press and steam clothes, I also used it for allergy reducing cleaning. Its powerful steam output is ideal for mattresses/fabrics where dust mites hide. Works wonders 💯👍 5 stars”

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Posted 3 months ago

“Space saving, energy saving a good investment”

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Posted 3 months ago

Tower is rated 4.2 based on 5,811 reviews