Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,786 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Leanne Carrick

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very upset because my air fryer t17125 was delivered without the crisper plate and they are not even available for purchase on the indicated (or any other) website.”

Helpful Report

Posted 2 months ago

“Just bought air fryer T17104 Vizion glass seals both leek when washing with hot water , 3rd one 1st Manufacturer recal 2nd. Flacking Teflon should have gone for a better make.”

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Posted 2 months ago

“I’ve bought Tower’s new Pure Steam Infinity Xpress iron. Very happy with the product! not only lightweight and effortless to press and steam clothes, I also used it for allergy reducing cleaning. Its powerful steam output is ideal for mattresses/fabrics where dust mites hide. Works wonders 💯👍 5 stars”

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Posted 2 months ago

“Two air friers two failures not good,bought twin one thats digital and not easy to get it working.”

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Posted 2 months ago

“Space saving, energy saving a good investment”

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Posted 2 months ago

“Here’s a shorter, clean version you can post: --- **★★★★☆ (4/5)** I recently received a replacement 7.5L Digital Air Fryer with Vision Viewing Window under warranty, and the process was smooth and hassle-free. The new unit works well and feels solid. The viewing window is a great feature — I can check on food without opening the basket and losing heat. The 7.5L capacity is perfect for family-sized portions, and the digital controls are simple to use. it cooks evenly and does the job well. Happy with the replacement and would recommend it for anyone who wants a large, easy-to-monitor air fryer.”

Helpful Report

Posted 2 months ago

“had a tower slow cooker delivered only a1.5 litre but what a wonderful kitchen device, I'd never used one before and was surprised by the simplicity of how to use it. Not only does it deliver great food it saves time and energy. it takes up very little space and is perfect for those who love well cooked food , stews soups the list is endless, on cold winter days . very pleased wish I'd bought one years ago”

Helpful Report

Posted 2 months ago

“T11003 Bread maker. Nice looking machine, good price - if it worked. Made four loaves using three recipes: Basic Bread Program 1, Whole wheat program 3, Wholemeal Bread recipe 1 twice. All results the same; Collapsed during bake with density of a brick! Recipes in booklet followed to the letter, although the instructions take a scattergun approach to measurement systems. Will return to Currys forthwith.”

Tower 1 star review on 7th February 2026

Helpful Report

Posted 2 months ago

“Just had Calvetto Microwave for a week and seems to be working fine. Nice looking equipment. However I would have preferred a better light during cooking and a light to come on when door open for easier cleaning in view of the dark interior.”

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Posted 2 months ago

“Tower T17001, 1500W. Very pleased on how it looks and easy to use but when cooking chips I dried them off before putting them in but noticed steam coming from all round the lid.”

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Posted 2 months ago

“Worst air fryer ever. Bought the dual stack in september. Times are longer than stated food nearest the elements are usually burnt or raw. Waste of money. Doesnt cook as stated.”

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Posted 2 months ago

“Loved 4tray Buffet server & plate warmer I purchase two for myself and two for gifts . Kept the food really hot , how did I manage without this , excellent product and I bought in sale which was great as I saved lots of. Def recommend .”

Helpful Report

Posted 2 months ago

“An accident waiting to happen! The iron itself is good and does everything a steam iron should. However the flexible cable needs to be aligned in its groove every time the iron is stood on its end. This doesn’t always happen, which means the iron will fall over ( and burn wherever it lands!) . Bad design!”

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Posted 2 months ago

“Tower made me happy with the style, colour, shape and sound of the machine.”

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Posted 2 months ago

“Portable and efficient”

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Posted 2 months ago

“I bought my tower air fryer under one year ago, while the product was turned on I pulled the drawer open and the handle snapped off, your review process will not let me attach photos of the broken handle”

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Posted 2 months ago

“Going on price this excellent for the price”

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Posted 2 months ago

“Nice slick design, family happy with the space”

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Posted 2 months ago

“The Tower is very simple to use and very quiet compared with my old air fryer. Great value for money too. I will be recommending one to my friends who are interedted in buying an air fryer.”

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Posted 2 months ago

“First air fryer bought .fantastic does more than expected great value for money would highly recomend”

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Posted 2 months ago

Tower is rated 4.2 based on 5,786 reviews