Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,786 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Leanne Carrick

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality. Lovely colours. Worth the money”

Helpful Report

Posted 2 months ago

“I bought a 6.5L slow cooker for a bargain, ive tried curry, stews and cassaroles and its great coming in from work and just sitting down with meal already cooked, i love it”

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Posted 2 months ago

“Love the design of this kettle, so easy to use, and a good range of colours.”

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Posted 2 months ago

“This was a replacement air fryer provided under the 3 year warranty and I would like to praise the customer service team for a very quick and thorough response with my concerns, from initial contact to delivery of a new unit was 3 days including a week end. I would particularly like to praise Elle for her work with me on this Highly Recommended”

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Posted 2 months ago

“The TOWER ceraglide steam generator iron makes light work of the heaviest ironing jobs. Good control of stream bursts and a large tank. And all at a fraction of the cost others are charging.”

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Posted 2 months ago

“The egg cooker was unexpectedly brilliant. I have only used it for boiling/steaming, but bang on the money I was going to say “worth every penny” but we won it, so it was free”

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Posted 2 months ago

“So disappointed, with the egg cooker, I did exactly as the instructions said and the plastic tray melted on the hotplate . I filled cup to medium . Tip onto hotplate. Timer turned off byt only after it melted the plastic. Now in the bin. Your download photo does not work”

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Posted 2 months ago

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Posted 2 months ago

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Posted 2 months ago

“My other could do a little stew for my self this one leaks when I washed it i cleaned with a little bit of water and all water leaked out a tiny bit my other could soak half full with water not a leak not sure where leaking the number 1 draw leaks but not number 2”

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Posted 2 months ago

“Bought a air fryer from tower, packed up and received a replacement a airx ai fryer, now this has problems with the rubber seals in the tray, asked customer service for some new rubber seals, no you cant have any , look for yourself on ebay or amazon, what a joke, i have all the emails from them saying this, never buy any of there products again”

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Posted 2 months ago

“I had this product sent to me as a replacement of a previous recall I ve only had it a few months and the water/steam compartment has cracked and is now unsafe to use”

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Posted 2 months ago

“It is far too small, it doesn't even hold a normal sided slice of bread, the mess it creates is just not worth the cleaning hassle!! Only used it once!! The 750w 2 slice sandwich maker is akin to a toy product and the item is simply not fit for purpose!! It's a total waste of manufacturing time and money. If cheese is used it ended up oozing out of the bread and all over the item and I only used cheese singles in it too! Definitely not easy to clean as stated since the cheese seeps under the metal plates... Wish I had never had it.”

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Posted 2 months ago

“Have air fryer barely over a year and it just packed in won’t turn on as it’s also a digital. Screen turn on”

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Posted 2 months ago

“It’s quite noisy and bit smoky . But it works well . I just bought it today . Tried gusto fish and chips .. it was good”

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Posted 3 months ago

“Used it once! Easy to understand & delicious soup. Looking forward to experimenting with different flavours.”

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Posted 3 months ago

“Easy to operate and clean. Energy cost is reasonable.”

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Posted 3 months ago

“1 small screw missing holding front panel flush on air fryer drawer. Requested screw to fit myself. Response return fryer to retailer to receive a replacement.”

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Posted 3 months ago

“Tower XPress Pro T17039. Received as a Christmas present and working really well. Has a decent, easy to follow manual too. The Rotisserie is amazing for a small Chicken. I intend to buy the Kebab attachment soon.”

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Posted 3 months ago

“Fast delivery”

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Posted 3 months ago

Tower is rated 4.2 based on 5,786 reviews