toxicfox.co.uk Reviews

3.7 Rating 1,188 Reviews
C-
Happiness Grade
Read toxicfox.co.uk Reviews
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Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill

C-

Customer Service - Average

58.14%
Industry Average
Very disappointed with customer service this was a present for a friends 50th.
posted 3 years ago - Anonymous
Same problem as last reviewer. I ordered my bag on the 17th Jan with a dispatch of the 12th Feb!! Still no dispatch and yes product is expensive and I’m disappointed in the customer service so far :(
posted 3 years ago - Anonymous
These products are expensive, & I find the customer service very poor.
posted 3 years ago - Ally Vallance
Appalling service and seems a lot of lies being told.
posted 3 years ago - Anonymous
Extremely poor service.
posted 3 years ago - Anonymous
I contacted customer services I’m now in week 2 of emailing them.
posted 3 years ago - Anonymous
Story: I've ordered twice and received the same inefficient service.
posted 3 years ago - Darlene
Such poor customer service and if they can't keep up with demand.
posted 3 years ago - Ashley Burdass
Absolutely disgraceful service, I ordered my granddaughter a backpack, Book bag and Face Mask for returning to school, this was over a month ago and I keep being fobbed off, I have asked for a refund but still being fobbed off, just about to take legal action against toxic fox and would never use them again........Don’t Use This Company, They’re Not To Be ReliedOn Or Trusted!
posted 3 years ago - Susan Lafferty
Hi ordered an item on the 24th of july. I was informed that the item was dispatched on the 3rd of august and would be with me in 3-5 days. Utter lies!! Im still waiting. Reading from the reviews this seems to be a common problem. Utterly shambolic. Poor service. Would not recommend to anyone and have informed family and close friends to avoid.
posted 3 years ago - Siobhan Savage