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Toys R Us Reviews

1.7 Rating 56 Reviews
18 %
of reviewers recommend Toys R Us
Read Toys R Us Reviews

Phone:

0845 367 7878

Location:

Toys R Us, FREEPOST NAT 3362
Gateshead
NE10 8BR

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Anonymous
Anonymous  // 01/01/2019
Terrible customer service. Refused to give credit note for full value because of lost receipt. Never shopping there again.
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Posted 11 years ago
Will NEVER use ToysRUs again. It seriously took four days to get my in store pick up. And customer service is horrible.
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Posted 11 years ago
I was given the worst customer service at ToysRUs . The employee cut me off, was very rude, and shoved my refund at me!
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Posted 11 years ago
We will never ever order anything online from toysrus again. Their customer service has been appalling.
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Posted 11 years ago
Customer service in Toys r us is awful!!!!!!!!
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Posted 11 years ago
Since I've only heard bad things about Mothercare online, i decided to give Babies R us a chance. WEll I learned that it is no better then Toys R us and Mothercare. Your item won't come when it is supposed to and if it ever does show up, it won't be the right item anyway!
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Posted 12 years ago
Toys R Us is rated 1.7 based on 56 reviews