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Tradeinn Reviews

1.3 Rating 454 Reviews
E
Happiness Grade
E

Refund - Difficult

44.90%
Industry Average
Terrible company and customer service. They sent me the wrong item and refused to refund the postage and refused to send me the right item I correctly ordered
posted 1 month ago - Shaun Turner
never got the shipment , they are not willing to refund
posted 3 months ago - Anonymous
In order to get a refund from the tax authorities, I asked for note declaring that there were only two items shipped in two boxes.
posted 4 months ago - Anonymous
If you also made a transaction with them and you’re yet to get your product and yet to get a refund from your bank. Contact recovu24, they helped me with my stuff in less than a couple hours I had my money back
posted 4 months ago - Gwen g
I have ordered product in December 2024. I have never received my order or refund neither. My messages have been left without any reply.
posted 5 months ago - Nicole
𝘤𝘰𝘮 confidently stepped in and helped me secure a refund in just a few days was truly impressive.
posted 5 months ago - selina lucky
Worst company ever! Paid for an item on 30th November still not received parcel or refund! The customer service is the worse I have ever witnessed no help all they say sorry for inconvenience, going to be putting a bad review everywhere I can SHOCKING save your money they just rob you
posted 5 months ago - Anonymous
SCAM SCAM SCAM SCAM SCAM SCAM Bought a rod that received broken, was promised a refund but they never send it, a bunch of lies ! Do not trust this company guys or there shipping insurance!! Buy from anyother website but not this !!
posted 7 months ago - Anonymous
I ordered some ski poles, but they didnt arrive and when they made no effort to resend or find them I asked for a refund and submitted the relevant form.
posted 7 months ago - james
1 it took a month for trainers to turn up! 2 they were half size smaller than label says and tradinn would not recognise this as fault and charged me to return,not even giving me chance to swaP! 3 tHEY ONLY GIVE THEIR ACCESS TO RETURN POSTAGE AND RETURN ADDRESS AND YOU ARE FORCED TO PAY &10 RETURN WHEN ACTUAL PRICE FOR SHOEBOX IS £3.69 4 They are only giving me £49 back when i paid £65.00 5 They have a english flag on their site, but they are in spain not uk!This affects tax posrage times etc and guarentees. 6 they say returns are simple and cheap, not so! 7 Takes a month if at all to get the partial refund! They as iv read all over the internet and review sites trust pilot google quora etc say this store is a scam and similar things happen to other customers or in this sites treatment - MUGS! DO NOT BUY FROM THESE PEOPLE BE WARNED!
posted 8 months ago - roscoe outterside