“Huge potential. But a few downfalls that make some things tricky. Like the stop loss and take profit placements.. sure would be nice if it was relative to our profit and loss, not relative to the market price itself. Makes it tricky when automating a strategy that has prices all over the place.
Also being able to call multiple webhooks to trigger one strategy rather than one.
E.g. webhook 1 triggers, and webhook 2 triggers buy NASDAQ
Close position if webhook 3 triggers.
Using multiple webhooks for buying, selling, and getting out of a position is extremely confusing and a lot of setting up with different subscriptions to different strategies. This process could be simplified with using multiple webhooks.
Will rate 5 stars when the ease of use for the platform strengthens.
Thanks for all your hard work so far! Still enjoying it!”
Thank you for that feedback! We're always working hard to make our product easier and easier to understand and get the most from. In this case, it seems there is some misunderstanding of how our webhooks work. We use one webhook for multiple types of orders unlike our competitors that use multiple webhooks for multiple types of orders. This makes it easier to create alerts to the same webhook URL with different instructions. And all of this can be done in one strategy subscription.
“Once you figure it out, it does a good job. However, the subscriptions and strategies are confusing. This is partly because a strategy means something different in other platforms, such as TradingView, and also because the settings and configurations for both subscriptions and strategies ask many of the same questions. I feel like I go in circles trying to figure out if I'm supposed to be in the strategy or subscription settings or vice versa. I recently needed a different webhook so that my other subscriptions weren't affected when trading different strategies on the same ticker. Again, it gets very confusing very quickly, but once you figure it out, it does a great job.”
“The api works great and as intended, but it would be nice if for the bearish sentiment we could buy a Put contract instead of sell a Call contract. Holding a sell contract is risky.”