Traffic Self Drive Reviews

4.8 Rating 159 Reviews
95 %
of reviewers recommend Traffic Self Drive
4.8
Based on 159 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read Traffic Self Drive Reviews
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Phone:

01727 875047

Email:

info@trafficselfdrive.com

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Excellent service. Nearly new cars delivered to door and collected afterwards. Reasonable prices. I've been using them for some years.
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Posted 8 years ago
Paul at Traffic self drive has been brilliant to deal with. I would not hesitate to recommend this company to anyone. From start to finish the whole process was smooth and I cannot find one single fault with anything. My wife called them on a Saturday, a week or so into her hire to ask to add myself to the insurance due to a long drive to view a car that we were looking to purchase. In under 10 minutes it was all done for an £2 extra per day. Main dealer service and from a village hire company. Absolutely 1st class 'old school' service. Many thanks to you all, Adrian & Natasha.
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Posted 8 years ago
Used Traffic Self Drive twice recently, fantastic service both times. Cars were immaculate on both occasions too. Highly recommended! JW (Harpenden)
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Posted 8 years ago
I work in logistics and whether we are hiring a car or a van, Traffic are our go-to vehicle hire company. They are reliable, friendly and the vehicles are always of a excellent standard. Highly recommend.
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Posted 8 years ago
November 2015 This is the third occasion I have booked a 'Meet and Greet Service' at Luton Airport. On each occasion Traffic have provided an excellent and professional service. Always reliable with their information and the contact arrangements work very well. Would highly recommend Traffic for a 'stressless' and efficient car rental service. J.Julius Israel
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Posted 8 years ago
The staff are very friendly and prompt in their service delivery. I am very pleased doing business with them.
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Posted 8 years ago
We have used Traffic Self Drive a few times now and I have NO complaints their service is impeccable and I would highly recommend them. We live in Singapore and after a long flight it is a joy to see the guys from Traffic self drive there waiting to help us to our car. The drivers are always polite and help with the Luggage and are very cheery which is a godsend after a long journey. We have phoned at short notice if early or late and it has never been a problem. They are always accommodating .
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Posted 8 years ago
These guys are excellent. I've been using them regularly for approaching ten years and have nothing but good things to say. They deliver to and collect from my house, they deliver to and collect from Heathrow as needed - always reliable, always on time, always top quality cars. I haven't had a technical or service issue in the entire time I've been using them. I can't recommend them highly enough.
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Posted 8 years ago
Staff at Traffic could not be more helpful, at an uncertain time they bent over backwards to provide the vehicle we needed and extended the hire, so that we were able to finish a job. The delivery service is amazing, and meant that my day was minimally disrupted. Thank you all for your helpful and kind service. We will be back, and have already recommended you to friends. Jeremy
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Posted 8 years ago
We have been using Traffic Self Drive for the past few years and we could not be happier with their service. They are very professional, friendly people to deal with and the vehicles are always excellent. We would recommend Traffic Self Drive to anyone without any hesitation. Cathal McMullan E McMullan Limited
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Posted 8 years ago
Very professional......Car arrived on time very good service ..... I would use them again.....
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Posted 7 years ago
We were very happy with the service.
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Posted 6 years ago
Most disgusting scammers
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Posted 3 months ago
Very bad After rental Service, Renting the car was easy and efficient. But when it comes to getting my security deposit back it has been 2 months and they are still holding 2000 AED of my hard earned money. will not book them again
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Posted 1 year ago
Poor customer service the front desk work paul speaks to like ur dirty argues with you can very rude the other people that work there very polite if u want to hire from them do it online don't go to the place as he just rude made a person cry because he that rude
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Posted 1 year ago
Poor customer service
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Posted 1 year ago
It seems that unlimited mileage is not what it says,Traffic recalled my vehicle because I had done too many miles. I asked where there was a fair use clause in t’s&c’s and was told “I can write it in if you want?” When I asked further Paul said that he needn’t put a fair use clause in as “he would just not hire to me if he wanted and what could I do?” He was rude and not very pleasant, beware all is not what it seems at Traffic.. We could have had a conversation and a compromise regarding rates but Paul chose to be very stroppy indeed! My advice would be that if you hire a commercial vehicle from Traffic - think again !
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Posted 2 years ago
Very rude call from customer service to say that my order has been cancelled. The website does not mention any time restriction. But customer service was forcing me to accept a time of their own liking. He just put the phone down while I was still talking to him. Not recommended at all
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Posted 4 years ago
All I wanted to do was hire a van!! Called to get a quote the owner fired his response to my request so quickly I couldn't quite catch what he said. On being asked to repeat it he told me "I've got a lot of calls waiting" I asked if I could book and he said again he was very busy at which point I asked if calls waiting were more important than my booking, at that he put me on hold without a word so I hung up. I was so surprised at what happened I really thought I must have got it wrong so called back. No he really is that rude told me I'd find someone else to hire me a van. Obviously so busy doesn't need any extra business. Still can't believe it!!
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Posted 7 years ago
Traffic Self Drive is rated 4.8 based on 159 reviews