Traffic Self Drive Reviews

Name: Traffic Self Drive
Rating: 4.81

4.8 Rating 159 Reviews

95 %

of reviewers recommend Traffic Self Drive

Company Reviews

Questions

Metrics

4.8

Based on 159 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Phone:

01727 875047

Email:

info@trafficselfdrive.com

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Traffic Self Drive 5 star review on 13th February 2018

Veronica Campbell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most disgusting scammers”

Helpful Report

Posted 9 months ago

“A truly brilliant and reliable car service company, with the most welcoming staff. I have used the service on multiple occasions - it makes arriving and departing the UK a seamless process. Highly recommended. Thank you.”

Helpful Report

Posted 1 year ago

“Traffic make hiring a car very easy. Paul and the team responded quickly to my queries and were very helpful. The car was delivered to our door an hour early which I really appreciated. Friendly, efficient service, both on delivery and collection and great value pricing. I'll be using Traffic again and can recommend them highly.”

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Posted 1 year ago

“An absolutely superb car hire service, exceeds all expectations. Cars are always immaculate and prices very competitive.”

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Posted 1 year ago

“Very bad After rental Service, Renting the car was easy and efficient. But when it comes to getting my security deposit back it has been 2 months and they are still holding 2000 AED of my hard earned money. will not book them again”

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Posted 1 year ago

“I meant to write to you earlier upon our return to Singapore (summer 2022) and congratulate you and your staff. TSD certainly did live up to expectations. Quite possibly the easiest/stress free car rental we have had in over 12 years of travelling backwards and forwards to the UK. The whole process from car collection, quality of car, ease of paperwork, friendly/helpful staff and finally the easiest drop off we have ever had. Thank you again.”

Helpful Report

Posted 1 year ago

“We have used Traffic Self Drive in August for the past two years for our holiday. Paul at Traffic Self Drive in Park street St Albans has always been very helpful when arranging a car for our needs and budget. The cars have been of a fantastic standard and delivery/collection to/from our home address included which is a god send with a young family when getting organised and ready for our holiday. Top top service and very very highly recommended from us, thank you.”

Helpful Report

Posted 1 year ago

“Great service from start to end - highly recommended. Good value hire cost. Will definately be using Traffic Self Drive again in the future. Thanks again 5*”

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Posted 2 years ago

“Poor customer service the front desk work paul speaks to like ur dirty argues with you can very rude the other people that work there very polite if u want to hire from them do it online don't go to the place as he just rude made a person cry because he that rude”

Helpful Report

Posted 2 years ago

“Traffic Self Drive provided an excellent service from the time of initial contact, booking, collection of the car at Heathrow and finally dropping it off at the end of the rental. The car met our needs perfectly and behaved faultlessly. Overall, I wouldn't hesitate to use Traffic for our next trip to the UK.”

Helpful Report

Posted 2 years ago

“Poor customer service”

Helpful Report

Posted 2 years ago

“Staff and customer service excellent; Friendly, helpful and professional. Good value hire cost. Vehicle delivered on time to my home and collected on time. Vehicle was clean and cared for inside and out. Would highly recommend Traffic Self Drive and would use them again.”

Helpful Report

Posted 2 years ago

“Fantastic service and vehicle provided by Traffic. Definitely use those guys again”

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Posted 2 years ago

“When we had to deal with the challenging scenario of emigrating, having sold all our cars but traveling at the weekend, Traffic were a delight to deal with - flexible, helpful and very good value.”

Helpful Report

Posted 3 years ago

“It seems that unlimited mileage is not what it says,Traffic recalled my vehicle because I had done too many miles. I asked where there was a fair use clause in t’s&c’s and was told “I can write it in if you want?” When I asked further Paul said that he needn’t put a fair use clause in as “he would just not hire to me if he wanted and what could I do?” He was rude and not very pleasant, beware all is not what it seems at Traffic.. We could have had a conversation and a compromise regarding rates but Paul chose to be very stroppy indeed! My advice would be that if you hire a commercial vehicle from Traffic - think again !”

Helpful Report

Posted 3 years ago

“I booked a long wheel base van online and found it very easy to use the website and make the booking. On arrival the team were incredibly helpful and dealt with me very quickly. The vehicle itself was very clean and well presented and was a pleasure to drive. When I need another vehicle I will definitely be coming back to Traffic Self Drive. Thank you very much.”

Helpful Report

Posted 3 years ago

“Can not recommend these guys enough rang in need of vehicle for weekend as my car failed mot and couldn’t be done until Monday dropped a lovely vehicle to me within the hour have used before and will never use anyone else customer service is always polite helpful and friendly highly recommend”

Helpful Report

Posted 3 years ago

“Been using Traffic Self Drive for well over a month now, Clean and modern fleet of vehicles, 1st class service, friendly and helpful staff. Very professional company.”

Helpful Report

Posted 4 years ago

“I rarely have to use hire cars however whenever I do, I just contact Traffic Hire. Super responsive service, competitive prices, and modern cars in great condition. Paul, in the office, was super helpful and the guys picking up and dropping off cars were great. And super flexible. As an example I booked and renewed my car online via the website then email. Ideal when you are in an open office and you don't want everyone to know your business. It is such an easy company to deal with, no customer friction anywhere and they are local, local, local!. Not one of these so called global giants. I can see why they are rated at 98% recommended, it should be 100%!”

Helpful Report

Posted 4 years ago

“First time user for Traffic but heard great things about them. A pleasure to deal with Paul and his team - refreshing to get that personal service that the big operators struggle to provide. Thanks”

Helpful Report

Posted 4 years ago

Traffic Self Drive is rated 4.8 based on 159 reviews