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"I was sent a letter about work on the lines during the time of travel that I had booked. In the letter I was invited to take a refund and make alternative travel arrangements. I posted back all my tickets and made an online request for a refund. However, I have only been refunded for one way of my journey. I have made numerous phone calls and each time I have been told to give another few days and it should go in. I am now coming to terms with the fact that I am unlikely to get my refund as I have now been waiting for almost 2 months. The thought of yet more calls is so annoying - I am so determined not to let this drop thought because I think it is total robbery. DONOT use this company - I feel like I have been had!!!"
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Posted 2 months ago
Are you No one is perfect. Reply to this negative review and show your potential customers that you value the feedback receives and that when things do go wrong you do your best to put things right. Reply Free is rated 1.00 based on 1 reviews

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