Transglobal Express Ltd Reviews

“ I sent a package with transglobal on a next day delivery service. ”

“ A terrible experience with this company. My 4-5 day shipment took 8 weeks. Little or no help was provided by Transglobal Express. When I said I wasn't happy I was told (very sarcastically) that I should follow their internal complaints procedure. The shipping process is not made clear from the start and the delivery estimates are very inaccurate - but most importantly the customer service is appalling! ”

“ I paid £26.27 for next day delivery from UK to USA and the item took nearly 3 weeks to get there !! I could have used Royal Mail and that would have been £9.35 and taken 5-10 days. When I emailed about this and asked for the delivery cost to be reimbursed, you ignored me. Not very impressed . ”

“ I paid for next day delivery of my essential parcel and DPD picked it up. ”

“ Service at the UK end is very good, fast pick up, staff are helpful and courteous, good website. We were let down badly once at the Hongkong end by Royale in Kowloon bay who delayed delivery for 2 days and we had to send someone to pick up the parceat their depot in the end. Not good at all. ”

“ My parcel was picked up on Tuesday 16th November for delivery to Spain and is still not delivered.That is 10 days and still no delivery in fact it has not left the UK yet? ”

“ Disappointing. Parcel collected as promised and shipped all the way to destination. Parcel then returned for no reason. Transglobal confirmed address was correct and delivery should have occurred. No tracking on return journey with estimated arrival of 8 weeks! ”

“ Needed a speedy delivery of a document to S Korea. Transglobal quoted the best price for a 3 day delivery service. The document was picked up early on a Wednesday. They didn't process it until the following Monday and it was eventually delivered on the Wednesday. Not as expected. ”

“ Used this company to courier my goods, over a month after expected delivery date I am yet to receive my goods. ”

“ My son lives in Africa and I needed to send two parcels to Norfolk to be taken to Botswana because there is no delivery service where he lives. ”