“
Yes you paid insurance to £2500 but even though we aren't going to compensate you to the amount of insurance you paid for, we arent going to give you a refund of your insurance payment either.
”
posted 11 months ago
- Michael
“
PATHETIC, AND NOT EVEN AN OFFER OF A REFUND.
”
posted 2 years ago
- AIDAN STERLING
“
my parcel was lost, took 3 months to get a final answer, I got only 50 pounds of refund, and I am still waiting for 300 euro that i paid in custom duties to be returned to me.
Nice customer service, but at the end of the day...useless
”
posted 2 years ago
- Franco Del Fabbro
“
Trans global was fine, the contractor they used was totally incompetent and succeeded in trashing the packages, it took ages to get a refund. Be warned, take photos of your parcels.
”
posted 2 years ago
- geoff dwyer
“
They did refund the costs but six months on the parcel is still here - very distressing for us all.
”
posted 2 years ago
- Di