Trapstar London Reviews

“ Terrible experience. Worst customer service I’ve dealt with before. They put the old returns address on their website, then I didn’t get a refund as the parcel got lost due the wrong return address being on their website. ”

“ didn’t even send my money or refund or answer ”

“ YOU ARE GOING TO LOSE YOUR MONEY, DON’T EVER BUY FROM THIS COMPANY IT’S A SCAM. I made a purchase 2 days ago and today they sent me an email that there is an error with my order even though they received my payment. I sent an email in their support team asking for a refund and no answer at all. IT’S CLEARLY A FRAUD, THEY GOT MY MONEY AND DISAPPEARED ”

“ Thankfully, I used PayPal for the transaction, which allows me to request a refund easily. ”

“ Trapstar should be renamed Crapstar placed order for Script T shirt 15 June repeated messages as to when I will get this and told they have no idea. Repeated Emails to cancel order resulted in a refund of my delivery charge only. Never in a million years will I ever buy from this shambolic outfit again ”

“ Emailed in to Trapstar and was immediately offered 20% refund - declined as coat was clearly not fit for purpose. ”

“ FAKE COMPANY DO NOT USE RUN BY FOREIGN MIGRANTS SCAMMING EVERYBODY YOU WILL NOT RECIEVE YOUR ORDER NOT GET A REFUND BEWARE BEWARE BEWARE !!!! ”

“ My order never arrived! emailed and called Trapstar for an explanation/refund and no answer...at all. Shocking customerr service. DO NOT USE! ”

“ Still waiting for refund no customer services ....about isong this company ”

“ Useless c**nts. Couldn’t run a bath. AVOID unless you want wrong item sent..wrong size and no reply no phone number to ring no response through email. 2 months later £500 down. Chasing refund through bank and will run up on there store when it re opens. Mugs. ”