Travelup Reviews

“ I haven't had a refund weeks later on either payment despite their t&c and representative telling me 3-5 working day. ”

“ Once the ticket is issued it is completely non-refundable and non-changeable, However in the event of cancellation please let us know to process your booking for airport tax refund only. ”

“ Travelup did not cancel the ticket on time and simply refund me 300 GBP from over 900 GBP when the airline allow free cancellation within 24 hours . ”

“ Silence! No service! Despite the fact that there was no cancellation on my part, the travel agency still did not refund the £302. ”

“ Silence! No service! Despite the fact that there was no cancellation on my part, the travel agency still did not refund the £302. ”

“ Despite numerous emails, calls and letters we have NEVER received the refund that we were entitled to and were advised we would receive in November! AVOID - THESE ARE DISHONEST PEOPLE - VERY POOR SERVICE AND I WILL CONTINUE TO POST MY REVIEW IN AS MANY PLACES UNTIL I RECEIVE A RESOLUTION. ”

“ Furthermore, we need your confirmation to process the partial refund of your tickets. ”

“ Despite numerous emails, calls and letters we have NEVER received the refund that we were entitled to and were advised we would receive in November! AVOID - THESE ARE DISHONEST PEOPLE - VERY POOR SERVICE AND MORALS ”

“ Spoke to the Airlines they said if Travel up contacts them they will approve the refund. ”

“ Don't book with this company.. They are a SCAM. I was due to travel in Aug but due to the new rules by the Turkish govt removing Nigerian passport holders from the list of countries eligble to apply for an evisa I am no longer able to travel. For a £972 ticket for myself and my wife they say we are only due £11pounds. Is that not ludicrous!!!! I will keep calling you guyz out until I get my full refund. This company is a SCAMMMMMMMMM ”