“Totally unacceptable experience missold a holiday and travelzoo totally uninterested allowed extra money to be taken without consent. The companies who advertise with travelzoo are totally unregulated. Buyer beware!!!!!!!!”
“Worst experience with a travel company EVER! Booked a 7 day trip to Spain, 6 days before the trip I am looking at our flights and one flight had been cancelled and the other one changed so we could not make our overseas connection. We were never notified of these changes. Once I brought it to the attention of the "manager" at Jet Line Holidays (one of the terribly run companies that Travelzoo passes off their customers to), I was told that they could rebook the cancelled flight 2 days later, arriving on the 3rd day for a 7 day trip, or we could cancel the whole trip and get $180 refund for the flight that was cancelled. The other choice was I could purchase a ticket to Spain, 6 days before the flight. So $1500 later, with no reimbursement from Travelzoo I purchased a ticket. The other flight, was rebooked, but rebooked returning from Spain to Kennedy and then from Laguardia to Detroit. So, once again I had to do their job for them and let them know that this wouldn't work we needed to arrive and depart from the same airport. It was just an awful experience. Jet Line Holidays was so hard to deal with and you couldn't actually get anyone to help unless they were a "manager' and the "managers were never available. They said they would call back and never did. We would not have known about the flight issues at all if I hadn't looked ahead of time. I would never recommend Travelzoo to anyone!”
“I wish I can give zero stars as they only advertise deals with switch and bait vendors. I was hoping to book a deal being advertised for $399 for Colombia but when i tried to book it was showing the price of over $600.”
