“A great experience with Tile Mountain from selection, product knowledge and delivery.
would definatley recomend to anybody looking for a good quality product.”
“Great service by all at TIle Mountain for my new bathroom tiles. From next day sample delivery to a great meeting in their new showroom the whole process was very smooth and efficient. Would defo reccomend to anyone looking for tiles here in UAE.”
“I ordered the wooden acoustic panels, they were delivered within 2 days and the quality of the product is very good.
Great communications throughout.”
“I have got the Pannels for the kids room and installed them my self.
Very easy to install, look and texture of wood is great also smells wood.
Excellent product! Excellent service!
Delivery almost same day.
Highly recommended!”
“The color shown in the website images for Smoked Oak Wide Slat Panel (Trepanel), is very different than the one that I recieved. Neverthless I have able to pair it with a suitable TV table and all well at the end.”
“Tiles can be bought from many suppliers, but the real value comes from the service and expert advice — and Mountain Tiles truly excels in both. I didn’t just purchase tiles; I received guidance that ensured the installation was done correctly and to the highest standard.
They went above and beyond to make sure the contractor followed proper techniques, and believe me, that is far more important than the tiles themselves. Highly recommended for anyone who wants quality products and professional support.”
“Very bad service. They confirmed delivery twice but failed to deliver both times, wasting my time and effort. This clearly shows lack of respect and value for the customer”
Dear Muhammed,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the delivery issues you've faced. We understand how frustrating it must have been to have your time and effort wasted, and we are truly sorry for not meeting your expectations.
Please note that we have taken immediate action to address the issue and prevent a recurrence. We appreciate your patience and are committed to resolving your concerns.
Kind regards,
Team Trepanel AE
“We are super impressed with the product, everything from the ordering (customer service excellent and helpful), delivery (super fast & efficient) and installation (on time, quick, friendly and clean), and it looks so much better that what we hoped for! Highly recommended!”
“I couldn’t be happier with how my wall panels turned out—they look absolutely stunning and add a sleek, modern touch to the space. The craftsmanship is top-notch, and the quality is immediately noticeable. On top of that, the installation team was incredibly professional—punctual, respectful, and clearly experienced. They made the whole process smooth and stress-free. Highly recommend!”
“I was extremely happy w the samples. It’s great for decor & soundproofing as well. However I had another option I decided to go with. Using fabrics instead. I did see 1 drawback for me though. The blk soft surface is a dust magnet. That would not have worked for my apartment.”
“Beautiful craftsmanship and top-quality materials! Trepanel’s wooden wall panels completely transformed our space — elegant, modern, and easy to install. Couldn’t be happier!”
“The panels are very good quality. The service and communication as well as delivery excellent. He has recommended carpenters to install them. They can also do full TV walls. Highly recommended, would buy it again.”
