Trinity Accountants Limited Reviews

Name: Trinity Accountants Limited
Rating: 3.55

3.6 Rating 22 Reviews

64 %

of reviewers recommend Trinity Accountants Limited

Company Reviews

Questions

Metrics

3.6

Based on 22 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

08009542099

Write Your review

Tell us how Trinity Accountants Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I've had a very frustrating experience with this firm. My emails were perpetually ignored, my VAT returns were always last minute leaving me up late at night or cancelling meetings to double check details... I always found savings of 15-20% due to lack of attention to detail on their behalf. If I hadn't have micro managed them I'd have so many HMRC surcharges and would have paid thousands of pounds of additional VAT on non-vatable income! They even forgot to do my self assessment. I left the firm and it took them over a month to forward the most basic information to my new accountant. There used to be a number of other similar reviews like this on their Facebook page but they've not hidden their reviews now which says a lot. I cannot recommend them at all.”

Helpful Report

Posted 6 years ago

We are sorry you feel you have not received a good service from the team here at Trinity. We would welcome the opportunity to discuss this further with you to understand and resolve any grievance you have. We take negative reviews like this very seriously - they are a rare occurrence at Trinity Accountants and we’d like to keep it that way. We are always looking for ways to prevent problems that arise as a result of receiving information that is late or incomplete but unfortunately, despite our best efforts, sometimes that is not possible. In respect of your new agent, we can confirm that any request for information was responded to within five-working days.

Posted 6 years ago

“Cheap and you get what you pay for. We never had late filing penalties until Trinity came along. They have not been entirely truthful with us and I find it worrying when you have to explain how VAT works to one of the Directors!”

Helpful Report

Posted 6 years ago

Trinity Accountants Limited is rated 3.6 based on 22 reviews