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Trip.com Reviews

2.0 Rating 360 Reviews
B
Happiness Grade
B

Customer Service - Good

77.78%
Industry Average
Their customer service is also responsive and helpful, which gives me peace of mind whenever I need support or changes.
posted 1 week ago - Anonymous
Their customer service is also responsive and helpful, which gives me peace of mind whenever I need support or changes.
posted 1 week ago - Anonymous
Customer service was another highlight of my experience.
posted 1 week ago - Anonymous
I am more than impressed by their 24/7 customer service. I can always find somebody to help me whenever I need. Keep going!
posted 1 week ago - Britta08
good service. best website
posted 1 week ago - Anonymous
During my trip, everything went smoothly, and I truly felt supported with comprehensive customer service.
posted 1 week ago - Anonymous
Trip.com is pretty easy to use. The tickets and some other service are cheaper than other comps.
posted 1 week ago - Anonymous
I also contacted customer service with a small query, and they responded quickly and professionally.
posted 1 week ago - Anonymous
Trip.com's service is very good.
posted 1 week ago - Anonymous
The service of Trip.com is always the best. And I really like to use their App, very user-friendly and convenient.
posted 1 week ago - Anonymous