Trivago Reviews

3.1 Rating 35 Reviews
54 %
of reviewers recommend Trivago
3.1
Based on 35 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat

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Anonymous
Anonymous  // 01/01/2019
The advertise exactly what they say, a site that provides you access to Hotels at competitive prices with other like companies. Due to travel to USA and I was able to book seven different Hotels, which have the facilities we require and at prices we can afford.
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Posted 6 years ago
Excellent customer service in rectifying a genuine error.
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Posted 8 years ago
I had booked myself and my 16 year old daughter into a hotel in Paris the weekend after the terrorist attacks, i was not prepared to take my daughter there and risk her life but unfortunately the hotel wernt prepared to offer me any sort of refund or good will gesture. Nor Were the booking company, Which insedently I had no idea I had booked through until the booking confirmation came through. Once I informed trivago of this situation they raised a complaint and did not let it drop until a satisfactory conclusion had been met. I would not have received any form of compensation by persuing this as 'just a customer' so I would like to thank you very much.
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Posted 8 years ago
Really liking tri-va-go for getting good deals on hotel. you can put filters on to get a list of all the ones which match then click the little heart on your favourites and then on the right you can do "compare" and you see them all next to each other. really good. not seen this on any other hotel sites. Cheers.
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Posted 8 years ago
Excellent site. Simple, easy to use. Lots of big savings available. Would recommend!
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Posted 8 years ago
Trivago is rated 3.1 based on 35 reviews