Trustpilot Reviews

1.3 Rating 2,591 Reviews
E
Happiness Grade
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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark

E

Refund - Difficult

40.00%
Industry Average
Teletext holiday you cheating money grabbing LIERS I’ve been waiting months for my refund I have been told every month since October that I will be getting it it’s now January and I still have not received anything I just get automated computer replies saying our team are working on it when you call you’re on hold for over an hour before you get through then they put you on hold while they look at your notes that can be for almost 45 minutes and then they cut you off please please do not book holiday with this company it has been nothing but a total nightmare also the reviews with TT numbers are the real ones any that say invite or fake Tt794091
posted 3 years ago - Anonymous
However Travel Up tried to swindle me out of my refund by asking me to cancel the booking which would have left me with not a leg to stand on as it was a non refundable booking if I made the cancellation.
posted 3 years ago - Suspicious
Trustpilot cannot be trusted. They deleted my bad review all because I ask for my refund back
posted 3 years ago - Kaz
Another technique scamming companies use is to offer a refund if the customer leaves a positive review.
posted 3 years ago - Marmee
I have replied to Trustpilot that I have the proof that the retailer threatened me with cancelling my order even from other seller with which they were in contact with and that I did not receive my refund(that didn't happen till now, since December 2019).
posted 3 years ago - Abhijit
I have replied to Trustpilot that I have the proof that the retailer threatened me with cancelling my order even from other seller with which they were in contact with and that I did not receive my refund(that didn't happen till now, since December 2019).
posted 3 years ago - Cosmin
We therefore cancelled the trip in the hope that I would be able to get a refund - quite understandably given the situation and that we were travelling with a my brother who is currently suffering with Lung cancer (the point of the trip really - a final family reunion as we have siblings in the US).
posted 3 years ago - Anonymous
READ THE CGV BECAUSE THEY REFUND 60% OF THE PRICE IF THEY ANY PROBLÈME.
posted 3 years ago - Johanna
I also wanted a refund.
posted 4 years ago - Anonymous
tried to get reply from acklams coaches beverkey re refund due to canceled due to the virus staff rude and put phone down and at one point got told it goes o. account for next time by law im entitled to refund not put on account for next trip total cowboys
posted 4 years ago - Adrian Moore