“The canned responses to my questions about my body's reaction to GLP-1 have been frustrating and disappointing. It didn't feel like my messages were read with care, and the replies seemed generic rather than tailored to my situation. I do appreciate how smooth the onboarding process was and how easy the site is to use, but there's definitely room for improvement in the support experience.”
“I like Trimi and have really good success with the program and Meds. I have been getting A lot of ads for flat monthly rate witch is A lot cheaper than what I'm paying I requested the cheaper rate and they informed me I would have to pay a year in advance to receive that flat monthly rate. I can not afford to pay the 1500 up front fee and will probably have to go with a different provider if my financial situation doesn't change. A lot of other companies are offering a cheaper rate . I'm hoping you review my customer loyalty and can get me a more affordable monthly rate”
“Cost is okay compared to other companies. My first experience with the doctor was not a good one as she did not read my original intake form and sent the wrong dose of medication (I was fully charged for that). But when I refilled a few months later it was much better because I had a new provider who read what I wrote. I am satisfied with the results”
“Service has been mostly ok but I have started seeing pricing corrections to meet current market levels. I will likely cancel and change services next month to get the best, most current pricing.”
