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I reached out to Alpha Recovery regarding a concern with my account, and their support team truly impressed me. They were quick to respond, clear in their communication, and efficient in resolving the situation. Everything was set right, and my funds were promptly returned. Exceptional service from start to finish.
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posted 1 week ago
- Jefferson
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Phone service us appallingly slow.
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posted 10 months ago
- Anonymous
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Had I checked reviews beforehand, I might have been aware of the issues others faced.fortunately, COVSECLTD * COM took my complaint seriously.Their team responded quickly and professionally.Thanks to their action ,I received a full refund last week .it was a huge relief and really demonstrated that COVSECLTD * COM values its customers and stand behind their service
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posted 1 year ago
- AllaN Mark
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When I called their service center it took me 27 minutes to talk to someone that could sort it .
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posted 1 year ago
- Anonymous
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TSP Banking’s business banking service is extremely disappointing. They frequently threaten to freeze customer accounts without valid reasons, seriously disrupting customers' normal operations. This practice causes significant inconvenience and frustration. Such poor service severely damages customer trust and needs immediate improvement. Do not choose TSB – their service is terrible!
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posted 1 year ago
- Anonymous
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By far the worst customer service for any bank I have been associated with.
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posted 1 year ago
- Khan Choudhury
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I urge both institutions to address this issue promptly and improve their customer service processes.
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posted 1 year ago
- Cigbe
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The company's inability to protect its clients' money is infuriating, and their customer service is abysmal.
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posted 1 year ago
- Steven Anderson
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Shocking customer service. Been a customer for around 10 days. Unauthorised transactions already and customer services answer is "you made them". Demanded account closure and they refuse unless you jump through hoops including giving options they then can't fulfill seconds later.
Don't waste your time with this bank, worst service ever and I was a Monzo victim before this!
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posted 2 years ago
- Anonymous
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Not been able to login online or via the app. Branch has closed down. ATM is offline can't get statements. Spoke to customer service. Made completely new login details and still no access to my account. I will be closing my account down after 50 + years . They obviously do not care about their customers.
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posted 2 years ago
- James