“I travel with TUI three times a year. I went to book a winter holiday today and was disappointed to see that they, like Ryanair are charging for hold luggage. They have lost me as a customer.”
“Having booked flights to Barbados, I have had to phone them 3 times before getting them to send Boarding Passes. Apparently their systems struggle with Apple iPads and iPhones.
How many people own apple products? Surely this is a joke!”
