Turo Reviews

“ Had to get the support to book a car for me and she made a mistake then charged me $15 to correct the mistake and then they never gave me my refund I was owed and said that the host added a $100 delivery fee when I had already paid for the car and delivery in full. ”

“ I was charged a fee for vehicle delivery, but the host never delivered the car. ”

“ The owner let me know just a few days before my trip that the delivery to my address wasn’t possible, even though the app let me book it that way. ”

“ I had some difficulty adding my husband as a driver and I was also upset that I was charged $120 delivery charge to the airport. ”

“ Don’t rent from Las Vegas Turo or Dylan. They lie and say things but don’t delivery. Terrible. DONT RENT FROM DYLAN ”

“ Turo and Dylan is Las Vegas are terrible. Don’t rent from then as they lie and change the amount you are charged and promise things and don’t delivery ”

“ When we tried to contact them, all they stated was that we don't provide delivery. ”

“ Once you add trip fee, basic insurance, sales tax, delivery charge the actual out of pocket cost becomes 150%. ”

“ I initiated a rental in San Antonio Tx this past weekend. I wanted to pick up and drop off at the airport. My price went from $108.95 to $158.95 the extra $50 was a delivery fee. When I was informed of extra fee, I informed them to cancel the rental. I was then charged the extra fee. Now I am filing a claim with my credit company. I rented a car through AAA same days for $65.00 ”

“ This delayed response contradicted the terms outlined in the original contract, which guaranteed delivery of the car PRIOR to my arrival. ”