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Turo Reviews

1.3 Rating 1,124 Reviews
C-
Happiness Grade
C-

Delivery - Average

56.25%
Industry Average
I was charged a fee for vehicle delivery, but the host never delivered the car.
posted 2 months ago - Can
The owner let me know just a few days before my trip that the delivery to my address wasn’t possible, even though the app let me book it that way.
posted 4 months ago - Candice
I had some difficulty adding my husband as a driver and I was also upset that I was charged $120 delivery charge to the airport.
posted 8 months ago - DONNA LEE ALBERINI-SHEERAN
Don’t rent from Las Vegas Turo or Dylan. They lie and say things but don’t delivery. Terrible. DONT RENT FROM DYLAN
posted 1 year ago - John
Turo and Dylan is Las Vegas are terrible. Don’t rent from then as they lie and change the amount you are charged and promise things and don’t delivery
posted 1 year ago - Anonymous
When we tried to contact them, all they stated was that we don't provide delivery.
posted 1 year ago - Anonymous
Once you add trip fee, basic insurance, sales tax, delivery charge the actual out of pocket cost becomes 150%.
posted 1 year ago - Anonymous
I initiated a rental in San Antonio Tx this past weekend. I wanted to pick up and drop off at the airport. My price went from $108.95 to $158.95 the extra $50 was a delivery fee. When I was informed of extra fee, I informed them to cancel the rental. I was then charged the extra fee. Now I am filing a claim with my credit company. I rented a car through AAA same days for $65.00
posted 1 year ago - Juls
This delayed response contradicted the terms outlined in the original contract, which guaranteed delivery of the car PRIOR to my arrival.
posted 1 year ago - Anonymous
I rented a car in Nashville for delivery at a specific time.
posted 1 year ago - MartyD