Turo Reviews

“ I don’t usually express an opinion on any site, but can’t stop without saying what happened to us! We reserved a Covette on Turo.com, this car was owned by a private individusl, who only advertised the car, on Turo.com, we rented the car for 24 hours I paid $254.51 for it, we picked up the car at the owners apartment.The man said that the car must be returned with a full thank, that was all the information, the day at 9 clock the next day. We took back the car, the owner inspected the car, we brought it back clean, put it in the owner, of the car didn’t say anything.The next day Turo company charged my account with a late fee of $297, It is true that we are late, we didn’t get there by 9 why didn’t the owner of the car tel me, that they charge a late fee at that time. This was a higher o mount than we paid for 24 hours!! My card was charged almost $300. After saw this amount on my account. I wrote to the owner rossnd me a phone number where I can complain, because of this amount I asked him what it is?! He said not to disturb me!!! It’s outrageous that they don’t inform the person, that if he returns the car after 30 minutes, they charge an extra day, and he didn’t even tell us when we picked up the car!!!😡😡😡😡 car Oner!! Scott Strouphauer 904-813-6769 I do not recommend it to anyone!!!😡 if he had said that if we returned the car later, we would have paid more attention he didn't give me any help to get a phone number or contact information from him, he was dismissive, he was outrageous!!! ”

“ But here is the part that really screws you over, when he returns your security deposit he doesn't return the sales tax, just the initial $200, so you are already out $27. ”

“ The car was scheduled for return at noon, I dropped car off at 12:42, well within their own policy for late returns, 2 hours btw in case you didn't know (see attached). ”