Twinkl Reviews

“ Thank you Alexandra and Twinkl Care Team to process my request for refund promptly. ”

“ The person I spoke to today was so helpful in sorting a refund and cancelling my account. I’m very grateful. Professional and helpful throughout. ”

“ The app itself was great but I didn't get the chance to indulge further and was charged and requested a refund and they were quick and prompt and very kind. The refund was being issued within hours of the charge to my card so they were very nice to deal with. ”

“ I requested a refund due to not being able to teach after having a baby. It was super easy using the chatbot and had help from katecares. I love Twinkl and have been using it throughout my teaching career. They have so many interactive games, ppts, and songs. Looking forward to using Twinkl again once I am able to go back to teaching. ”

“ Excellent service. Top quality resource and when i created a subscription by mistake they were happy to provide a refund. ”

“ I’m very pleased with the support I received from the team. They handled my refund very quickly and professionally, and the whole process was smooth and stress-free. I really appreciate how prompt, helpful and courteous everyone was throughout. Thank you to the team for such excellent customer service — I’m very satisfied with the experience. ”

“ They made me happy by being very polite, accommodating and understanding throughout the refund process. ”

“ Arvin assisted me with my refund request. He was patient, shared all option available to me. ”

“ It was helpful but I no longer need it and forgot to take my billing off so it rebilled me and I talked to Amayrane For help on a refund and this pwrpan has helped alot ”

“ The Twinkl support team was very helpful and professional. They quickly identified the issue with my account, explained everything clearly, cancelled the subscription, removed my payment details and initiated a refund without any complications. Communication was prompt, polite and reassuring throughout the process. I really appreciated the support provided by Nashima and Arvin. Thank you for your help! ”