“
I personally commend Reese for being so responsive and accommodating, answering my concern. However, I will give my full star review once I got the refund.
”
posted 2 weeks ago
- Anonymous
“
Big thanks to Twinklcares@
I recently requested a refund and was amazed at how smooth and hassle-free the whole process was. 🙌 Their support team guided me step by step and made sure I got my refund without any stress. 💯
👏 Quick response, professional assistance, and a truly customer-first experience! Highly recommended for anyone looking for reliable service. 🌟
”
posted 1 month ago
- Mary Ann umali
“
When I applied for my refund because I had not canceled my yearly subscription, the responses I received were very prompt and reassuring, from chatting with the bot to interacting with an actual agent. Thank you for the transparency.
”
posted 1 month ago
- Vee
“
Good customer service. Received my refund quickly.
”
posted 4 months ago
- Munirah
“
I requested a refund on my subscription as I am on maternity leave, therefore there was no need to use Twinkl. I used the help button and was assisted by Sharla. Sharla was amazing and extremely helpful in the process. She cancelled Twinkl and explained what will happen next with my refund.
”
posted 5 months ago
- Kevi
“
I truly appreciate the fast and kind support I received. Arvin was very helpful in offering refund options and making the process smooth. Thank you, Twinkl, for being understanding and flexible. Great service!
”
posted 5 months ago
- Puteri Atiqah binti Wahid
“
A big shoutout to Kim from customer service who was helpful, efficient, polite and professional throughout the process of solving my issue via email . My refund was processed within an hour, which was surprisingly fast and truly appreciated. Excellent service overall!
”
posted 5 months ago
- Anonymous
“
Reece was very helpful today when I requested a refund for my subscription. No hassle at all.
”
posted 5 months ago
- Abba Lucas
“
Not withstanding the excellent resources, if you have a problem, even if you want a refund when you forgot to cancel your automatic subscription, it gets solved quickly by friendly staff who understands...
”
posted 5 months ago
- NJ
“
I appreciate your effort in addressing the issue and initiating the refund request.
”
posted 7 months ago
- Mark