Twinkl Reviews

“ They made me happy by being very polite, accommodating and understanding throughout the refund process. ”

“ Arvin assisted me with my refund request. He was patient, shared all option available to me. ”

“ It was helpful but I no longer need it and forgot to take my billing off so it rebilled me and I talked to Amayrane For help on a refund and this pwrpan has helped alot ”

“ The Twinkl support team was very helpful and professional. They quickly identified the issue with my account, explained everything clearly, cancelled the subscription, removed my payment details and initiated a refund without any complications. Communication was prompt, polite and reassuring throughout the process. I really appreciated the support provided by Nashima and Arvin. Thank you for your help! ”

“ I was charged £12.99 due to a misunderstanding of the website policies but Kate, a customer service representative was able to swiftly cancel and refund for me. Amazing customer service! ”

“ I personally commend Reese for being so responsive and accommodating, answering my concern. However, I will give my full star review once I got the refund. ”

“ Big thanks to Twinklcares@ I recently requested a refund and was amazed at how smooth and hassle-free the whole process was. 🙌 Their support team guided me step by step and made sure I got my refund without any stress. 💯 👏 Quick response, professional assistance, and a truly customer-first experience! Highly recommended for anyone looking for reliable service. 🌟 ”

“ When I applied for my refund because I had not canceled my yearly subscription, the responses I received were very prompt and reassuring, from chatting with the bot to interacting with an actual agent. Thank you for the transparency. ”

“ Good customer service. Received my refund quickly. ”

“ I requested a refund on my subscription as I am on maternity leave, therefore there was no need to use Twinkl. I used the help button and was assisted by Sharla. Sharla was amazing and extremely helpful in the process. She cancelled Twinkl and explained what will happen next with my refund. ”