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Twinkl Reviews

4.8 Rating 1,406 Reviews
A
Happiness Grade
A

Customer Service - Good

93.60%
Industry Average
Good customer service
posted 2 weeks ago - SL
Customer support service very effective and quick. Alexandra solved my problem promptly and effectively in a very short time. Twinkle is a great site, with excellent materials and very helpful staff! Highly recommended
posted 2 weeks ago - Anonymous
Hands down, the best customer service ever. Very quick replies allowed for quick solutions. Everything was resolved in a day.
posted 3 weeks ago - Anonymous
Baccy, Alyssa and Gemma were super efficient in resolving a problem with subscription. Now that's what I call good customer service. Thank you, when you are exhausted after a day, a term, a year in a school environment its good to know that the Twinkl team are there for you.
posted 1 month ago - Farah Cockar
Fantastic customer service! The team was responsive, kind, and very helpful. They handled my request with care and professionalism, and I’m really impressed with how smoothly everything was resolved. Highly recommend.
posted 1 month ago - Anonymous
Super happy with customer service and support! Thank you
posted 1 month ago - Anonymous
Très bon site avec beaucoup de ressources. Service client réactif, même le dimanche, je recommande vivement.
posted 2 months ago - Anne Laure
I experienced fantastic customer service after querying a subscription. Alexandra was so helpful and prompt. Such a rarity these days. Thank you.
posted 2 months ago - Anonymous
Thankbyou for prompt and excellent service. I love your website
posted 2 months ago - Anonymous
Very useful platform. Amazing customer service, Emma really helped me out and went the extra mile to help resolve my query. Thank you once again.
posted 2 months ago - Anonymous