Twinkl Reviews

“ had a really positive experience with the Twinkl website. Not only did they quickly identify that I had accidentally taken out a double membership, but they also promptly refunded the extra fee and cancelled the duplicate membership without any hassle or unnecessary questions. Their customer service was excellent, and Gemma in particular was extremely helpful and efficient throughout the process. ”

“ Customer service very helpful ”

“ I had an issue that I emailed Twinkl about and I received a response within minutes from Amelia, Becca, and Kim. This is the fastest customer service I have received ever. I am truly grateful and impressed. Thanks so much. ”

“ Great customer service, had a problem accessing free resources due to an email conflict. The agents handling the issue had it resolved quite quickly and gave me a week of free downloads. Well done Twinkl Customer Services. ”

“ Spoke with a customer service adviser Amayrane today who was incredibly helpful and informative and was able to resolve my query quickly and efficiently. Working on a Saturday afternoon and so pleasant to speak to. Thank you for your help. ”

“ Excellent service. Top quality resource and when i created a subscription by mistake they were happy to provide a refund. ”

“ I’m very pleased with the support I received from the team. They handled my refund very quickly and professionally, and the whole process was smooth and stress-free. I really appreciate how prompt, helpful and courteous everyone was throughout. Thank you to the team for such excellent customer service — I’m very satisfied with the experience. ”

“ Great customer service, prompt and remedied within 24 hours ”

“ Customer service was amazing in sitting my membership changes - thank you ”

“ Good customer service ”