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Twinkl Reviews

4.8 Rating 1,473 Reviews
A
Happiness Grade
A

Customer Service - Good

94.44%
Industry Average
I had a query with regards to a payment that had came out twice in one month … I spoke with Ellie and she very quickly cleared this up with me. I can’t thank her enough for the quick response and professionalism throughout the process. I highly recommend the Twinkl web site as well as its customer service/support
posted 5 days ago - Fiona
The customer service it was great. They helped me resolve all my doubts and I am especially grateful to Kate who contacted me by email.
posted 6 days ago - Anonymous
My issue was solved quickly, efficiently and politely. Customer service was excellent. Twinkl went above and beyond. A pleasure to deal with.
posted 1 week ago - Anonymous
Happy with the resources provide for my son. He use a lot . From my side, I’m glad to have a Customer team then always help ed me with questions or problems. Impeccable service😃
posted 1 week ago - Giusy
Completely satisfied with the service that I received
posted 2 weeks ago - Anonymous
Great customer service team.
posted 3 weeks ago - Barbora
Amayrane sorted my account issue quickly and was able to rectify my issue in minimal time. Extremely great customer service
posted 3 weeks ago - Jo
Happy with the quality of materials. Very helpful and responsive customer service
posted 4 weeks ago - Ying Le
I cannot speak highly enough of Twinkl — the service is absolutely brilliant! Their customer support is outstanding; more often than not they reply within just minutes, and every single issue I’ve raised has been sorted quickly and smoothly.
posted 1 month ago - Manha
I recently had a call with Alannah to discuss a school subscription. She explained everything clearly in a friendly professional manner. Great customer service- well done.
posted 1 month ago - Ann