Login
Start Free Trial Are you a business? Click Here

Twinkl Reviews

4.8 Rating 1,501 Reviews
A
Happiness Grade
A

Customer Service - Good

94.82%
Industry Average
Prompt service from a real person
posted 1 week ago - Anonymous
Thank you for your prompt response and remarkable service!
posted 2 weeks ago - Anonymous
I always experience 'excellent customer service' with Twinkl. The response is immediate and the solution too! THANK YOU for being so customer centric - rare to find these days!
posted 3 weeks ago - Anonymous
Amazing customer service. Beccy and Kate were patient and walked me through filling in a form.
posted 3 weeks ago - Janet
I would like to thank the whole Twinkl Support team, especially Aloix, Hendrika, Amayrane, and Olivia. Everyone was patient, professional, and genuinely wanted to help. They carefully investigated my case, kept me updated throughout the process, escalated it to the manager when needed, and resolved everything with kindness and understanding. I truly appreciate the excellent customer service I received.
posted 1 month ago - Anonymous
Great customer service. Staff helpful and pro active
posted 1 month ago - Anonymous
The customer service I received was absolutely fantastic. Very quick response time and a very satisfactory solution to my problem. Thank you Twinkl!!
posted 1 month ago - Anonymous
Excellent customer service from Alexandra and Monica. I highly recommend Twinkl for their services and support.
posted 1 month ago - Lia Nogueira
I had a query with regards to a payment that had came out twice in one month … I spoke with Ellie and she very quickly cleared this up with me. I can’t thank her enough for the quick response and professionalism throughout the process. I highly recommend the Twinkl web site as well as its customer service/support
posted 1 month ago - Fiona
The customer service it was great. They helped me resolve all my doubts and I am especially grateful to Kate who contacted me by email.
posted 1 month ago - Anonymous