“The ladies on the Live Chat were extremely helpful, especially as we kept losing contact during the transaction. (Not their fault!) They were able to find me a much cheaper quote than that given in my renewal quote and also beat that of some other websites. Very pleased. Please thank them for me (Rebecca B and Charlotte)”
“I was most impressed with the help re my Claim from Lucy
on my Reference P57323786 on 24 February who approved my claim and said a cheque for £300 would be with me between 3-5 days now weeks later still no cheque.
Peter Goodson”
“Customer service operator was clear and professional in providing information and responses to my questions. No queuing involved and would recommend to family and friends.”
“I renewed by Buildings & Contents Policy through lr7 today. I informed her that I had been offered a much lower price policy quote than the one she quoted. She worked her magic, however, and got my quote down to a much more acceptable level. This still included everything that I wanted on my insurance policy. Thank you lr7.”
“I took out my policy through One Call Insurance. I was assisted by PT1 who was very thorough and professional throughout. I am very pleased with the help I received and yes, I would recommend One Call Insurance to others.”
“I was a new customer and the girl who helped me was very helpful that i took out a policy through onecall insurance.
She was very professional and helpful in every way.
My policy starts on the 22nd od December.
I would happily recommend one call.
Mike Cook
Dunfermline”
“I had a query and spoke to Amber. She sorted my query efficiently,
professionally, and I felt I was treated with politeness and friendly
Service.
Thanks One Call for for being user friendly!”
“One call insurance
Renewed my policy at a competitive price for my classic car. Used the chat line dealt with Dana who was very good, answered all my questions and dealt with it very efficiently.
Seems fine”
“I had been unable to open the Portal so I called the Customer Service line and RF1 sorted my problem out immediately and with great charm and enthusiasm. Thank you RF1.”
“I received a most helpful introduction to One Call Insurance from DS2 and subsequently have taken out a motor policy.
Later I needed some advice regarding your website and DF9 was great too.”
