U Star Novels Reviews

Name: U Star Novels
Rating: 1.48

1.5 Rating 29 Reviews

10 %

of reviewers recommend U Star Novels

Company Reviews

Questions

Metrics

1.5

Based on 29 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 9%
Customer Service
Communication Channels	Email

Visit Website

Phone:

02086146816

Email:

jreader@ustarnovels.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid at all costs! Ordered book nearly 4 weeks ago and still not arrived. Do not use this company!! I have tried contacting them through phone calls and e mails but no response. I have now reported it to my credit card company for them to sort out and hopefully I will get e refund.”

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Posted 4 years ago

“Ordered two weeks ago and heard nothing, I have called but no reply and emailed with no response.”

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Posted 4 years ago

“Ordered two books over two weeks ago and have still not received them, even though the website says arrival within 7 days. The website does state the delivery time could be longer, but that they will email if that's the case, but to this date I have heard nothing from them! I have sent multiple emails to find out where my books are and have also tried calling, but have received no response. They don't even have voicemail! So they have basically taken my money and given me nothing for it!! DO NOT USE THIS COMPANY! I initially ordered from them a few months ago and all went well, but judging by this experience and from reading other peoples' reviews, it is clearly a lucky dip as to whether you receive your book/s or not after paying for them. So do not even risk it is my advice!”

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Posted 4 years ago

“Have not replied to any emails. Don't know how to contact them as there is no phone number listed.”

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Posted 5 years ago

“Never answer e mails or calls about using someone else’s wedding photo on my book. Tried for 4 days. Terrible service!!!”

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Posted 5 years ago

U Star Novels is rated 1.5 based on 29 reviews