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Udora Reviews

4.9 Rating 200 Reviews
97 %
of reviewers recommend Udora
4.9
Based on 200 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone
Queries Resolved In
Under An Hour

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Udora 5 star review on 8th May 2024
Linsey P
Udora 5 star review on 8th May 2024
Linsey P
Udora 5 star review on 14th April 2024
Hania Sabir
Udora 5 star review on 5th April 2024
Jawairiabukhari
Udora 5 star review on 27th March 2024
Mystoryboard
Udora 5 star review on 27th March 2024
Sadia Tahir
Udora 5 star review on 26th March 2024
Saima Arshad
3
Anonymous
Anonymous  // 01/01/2019
Very disappointed with my experience. I ordered a specific flower gift but received something completely different from what was shown. On top of that, the delivery was late — which defeated the whole purpose of sending a gift on time. I expect what I pay for, and this order failed on two basic levels: accuracy and punctuality. I will not be ordering again and cannot recommend this service.
Helpful Report
Posted 2 months ago
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
Posted 2 months ago
Amazing taste and amazing flavor always fresh never disappointed but delivery service is a bit slow
Helpful Report
Posted 6 months ago
Thank you for letting us know about the delivery delay. That's definitely not cool! Please send your order number and a screenshot of this review to feedback@flowwow.com – it helps us pinpoint the issue. Yours, Flowwow
Posted 5 months ago
The order was delivered more than a day late. After the March national holiday, they naturally delivered an old bouquet, which had already lost all meaning. As a "generous" compensation, they offered a 20% discount on my next order. I’m not sure what offends me more—the poor service quality, receiving the bouquet after the holiday, or this compensation itself. Order 15901815
Helpful Report
Posted 1 year ago
Thank you for sharing the review. We are sorry to hear that the delivery of your order did not happen on time. In such situations, we recommend opening a dispute to get a refund. This is exactly what you have done. We're sorry it took longer to resolve the dispute. The dispute is now closed and we have refunded your shipping cost. You can download the refund cheque in your personal cabinet. We hope that our service will have a second chance from you 🙏🏻 Flowwow team
Posted 1 year ago
The flowers were not delivered, and no notification was sent to me.... Their customers service is really bad... Please do not order flowers from them!
Helpful Report
Posted 1 year ago
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. To track the progress of your dispute, please send an email to feedback@flowwow.com with your order number included. Truly yours, Flowwow
Posted 1 year ago
Be careful!!! They do not deliver the goods, while debiting money from the card.
Helpful Report
Posted 1 year ago
We are very sorry that you have this impression of our service. Reliability and quality are important to us. Please send a screenshot of the feedback and order number to our email feedback@flowwow.com. We will analyse the situation and get back to you with information. Flowwow team
Posted 1 year ago
I recently had the unfortunate experience of using Flowwow to surprise my wife with a Valentine's Day bouquet. Unfortunately, the entire experience was an absolute disaster from start to finish.
Helpful Report
Posted 2 years ago
Udora is rated 4.9 based on 200 reviews