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Very disappointed & disgusted with delivery service. Baby clothes ordered 25/11/22 & paid £4.95 for P&P. Nothing yet & last tracking update dated 02/12/22. My order has been stuck at the depot going nowhere yet Monsoon have taken my money via credit card. Will not use them again.
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posted 1 year ago
- Anonymous
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There was an error on my delivery address which made the entire order undeliverable.
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posted 1 year ago
- Anonymous
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Evri are not my problem, I paid my money to Monsoon who state a 2-4 day delivery.
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posted 1 year ago
- Anonymous
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I want to return a pair of sandals which are too small and 48 hours after delivery, I am unable to register return and generate a barcode.
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posted 2 years ago
- Jules
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But - delivery was arranged through “HERMES ” who arranged a delivery time .
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posted 3 years ago
- Lili
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Placed an order with www.monsoonoutlet.com. They tried to take £430 from my credit card. Waited over 3 weeks for delivery. Arrived today. A fake versace hat. No invoice with the package. Definitely not my monsoon bridal shoes. Luckily my bank returned my money so not charged. Avoid this website it needs to be taken down!
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posted 3 years ago
- Kim Shutt
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Please avoid ordering online, they cannot handle the delivery or customer service side of their business. They will either send no response or automated messages. Please do not order you will be left disappointed.
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posted 3 years ago
- Roz
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Ordered two dresses for my two girls for their birthday party on Saturday and paid for Sunday delivery service.
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posted 4 years ago
- Thomas
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Still not received an item I ordered 8days ago and paid for on next day delivery. No updates. Can’t get through to customer service. Appalling. The only thing they were quick at was taking my money. Very disappointing and unlikely to shop with monsoon again. Definitely never online. Just not equipped to deliver
”
posted 4 years ago
- Anonymous
