“I had a terrible experience at UKAY International Fish & Meat Bazar. I specifically ordered soft boiler chicken from the butcher and went to pick up some other items in the store. When I came back, they had cut the wrong chicken (red breed, which I never asked for).
I told them this wasn’t what I ordered and politely asked for the correct chicken instead. But instead of fixing the mistake, the butcher and shop staff threatened to call the police and told me I couldn’t leave without paying for it – even though it wasn’t my fault!
I felt intimidated and forced to pay for something I didn’t order. I offered to still buy the soft boiler chicken if they corrected it, but they refused.
Extremely poor customer service, and very unethical behaviour. I will never shop here again and don’t recommend it to others.”
