UKinsuranceNET Reviews

Name: UKinsuranceNET
Rating: 4.72

4.7 Rating 3,901 Reviews

97 %

of reviewers recommend UKinsuranceNET

Company Reviews

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Metrics

4.7

Based on 3,901 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01325346384

Email:

matthew.hall@ukinsurancenet.com

Location:

13, Falcon Court, Stockton-on-Tees
TS18 3TU

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UKinsuranceNET 1 star review on 10th March 2025

Hellen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I have a problem your staff get it sorted straight away and are always polite and helpful.”

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Posted 9 years ago

“I did speak to a number of advisers over the period of renewing and taking out a new policy. There were a few phone glitches and I did have to repeat some of the information a number of times to the 4 different people I spoke to, but otherwise I would say that they were helpful and always answered any questions I had, even if they didn't know the answer at the time they would find out.”

Helpful Report

Posted 9 years ago

Thank you for sparing the time to provide us with your feedback. I am sorry to hear that you experienced a few phone glitches and on numerous occasions had to repeat your information. It is most valuable to receive this feedback, as we can act upon this, by reviewing your case and provide further support and feedback in training our staff and driving future improvements. Kind Regards Suzanne Eeles – Operations Director

Posted 9 years ago

“Great prices and fast and efficient service.”

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Posted 9 years ago

“New website not particularly easy to use. Need a save option before payment demand so can phone you and then go back on line to pay.”

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Posted 9 years ago

Thank you for your time in raising your feedback. We are sorry to hear that you found that our website was not easy to use. Your suggestion made, will be raised and discussed at our quarterly development/improvement meeting, where we place great emphasis on understanding the customer journey and develop ideas and solutions to improve and enhance this. Many Thanks again Suzanne Eeles – Operations Director

Posted 9 years ago

“Fast responsive service that met needs that could not be supplied by previous insurer.”

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Posted 9 years ago

“your insurance rates are very reasonable and you appear to be quite efficient.”

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Posted 9 years ago

“Just to say UKinsuranceNet strive to get you the best deal and don't just offer a straight renewal as most companies do !”

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Posted 9 years ago

“I found Ross to be friendly and reliable. Good service.”

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Posted 9 years ago

“Very good customer service and I am exceptionally pleased with the policy.”

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Posted 9 years ago

“simple and easy and a great price too”

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Posted 9 years ago

“Great customer service and after a few niggles got there in the end.”

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Posted 9 years ago

“Appreciated the time taken to explain all the different sections of the policy.”

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Posted 9 years ago

“The terms and conditions suited my needs admirable.”

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Posted 9 years ago

“The people on the phone are very helpful - often they are just not able to get the most competitive quotes”

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Posted 9 years ago

“Quick call back, very polite”

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Posted 9 years ago

“Good and decent surface”

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Posted 9 years ago

“very efficient and courteous service”

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Posted 9 years ago

“Great online system which is perfect for Landord's with multiple properties. Customer service is always good and easy to deal with.”

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Posted 9 years ago

“I was more than happy with your service which was prompt, efficient and courteous.”

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Posted 9 years ago

“We found the staff at Uk Insurance very helpful and would recommend them.”

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Posted 9 years ago

UKinsuranceNET is rated 4.7 based on 3,901 reviews