UKinsuranceNET Reviews

Name: UKinsuranceNET
Rating: 4.72

4.7 Rating 3,907 Reviews

97 %

of reviewers recommend UKinsuranceNET

Company Reviews

Questions

Metrics

4.7

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01325346384

Email:

matthew.hall@ukinsurancenet.com

Location:

13, Falcon Court, Stockton-on-Tees
TS18 3TU

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UKinsuranceNET 1 star review on 10th March 2025

Hellen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boss lady I spoke to has told me she is paying nothing out on my claim she was very abrupt and intimidating she had no consideration on how I have been feeling having to deal with this”

Helpful Report

Posted 8 years ago

Dear Mr Blase, Thank you for your feedback and I apologise for the service you have received. After further investigations into this, the comments you have made are in relation to the contact you have had with UK General’s claims department (your insurers) and not UKinsuranceNET. Once again I apologise for the service you have received from them as this is not something we expect our customers to experience when you unfortunately have to make a claim. I have spoken to UK General this morning and they have confirmed that this claim is still currently open pending further investigations. I have tried to contact you this morning and would be grateful if you would contact me via 01325 346368 as I would like to progress this further on your behalf. Kind Regards Claire Osborne Claims and Complaints Officer

Posted 8 years ago

“Easy to deal with”

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Posted 8 years ago

“I am overseas, but the service was very good, and the rate was excellent compared to my previous insurer.”

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Posted 8 years ago

“Excellent telephone experience: connected straightaway and spoke with a friendly and knowledgeable advisor (Vicky Lee) who dealt with my renewal quickly and efficiently.”

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Posted 8 years ago

“UKinsurance provide a fast, efficient and reliable insurance service. The company keeps us up to date with all our insurance requirements and the staff are always very pleasant and efficient. Martin Aaron Director STARMAN PROPERTIES LIMITED”

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Posted 8 years ago

“A friendly, fast efficient service, Thank you!”

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Posted 8 years ago

“They eventually provided a competitive quote but only after I had said I had a cheaper one”

Helpful Report

Posted 8 years ago

Many thanks for providing your feedback on the website in respect of your recent experience when renewing you policy. Fully appreciate the point you are making as having looked at the case then there was some confusion over the existing sum insured being adequate, against the lower price and sum insured you had been quoted. Having discussed the options with our adviser it transpires you agreed to take their advice and increase (not reduce) the sum insured on your policy and also go ahead and renew the policy for another year. Many thanks for renewing your policy for another year and we look forward to assisting you with your insurance for another year. Many thanks Steve Bradley Managing Director.

Posted 8 years ago

“Very easy to deal with. Cheapest quotes I could find for vacant property insurance. Policy documents issued very quickly post purchase by email. What is there not to like.”

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Posted 8 years ago

“Very quick and efficient with highly competitive pricing. Good value and excellent communication”

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Posted 8 years ago

“Good service, good price, helpful staff”

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Posted 8 years ago

“I have always found UK Insurance very helpful and efficient. I made a mistake and accidentally cancelled the insurance for one of my properties a while ago. They were incredibly helpful in getting new insurance up and running again urgently for me.”

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Posted 8 years ago

“keeping it simple and easy to work with”

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Posted 8 years ago

“UkInsurance.Net gives a professional service which includes prompt reminders. A courteous & efficient answer to any questions. And just as important, they are never pushy for a sale! I would be only too happy to recommend them to others.”

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Posted 8 years ago

“Great service, very knowledgeable and helpful. Will use again”

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Posted 8 years ago

“very helpful on the telephone, talked me through insurance procedures and explained parts i didn't understand”

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Posted 8 years ago

“Friendly courteous staff. Simple straightforward process.”

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Posted 8 years ago

“Timely reminders to renew”

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Posted 8 years ago

“Competitive prices and willing to price match as appropriate”

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Posted 8 years ago

“I have been wit them last 10 yrs they very good good service they call me 2 weeks b4 my insurance due”

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Posted 8 years ago

“Very helpful and got me the cover I needed at a good price .”

Helpful Report

Posted 8 years ago

UKinsuranceNET is rated 4.7 based on 3,907 reviews